Report: Holiday Shoppers Prioritize Speed in Retail Experience
Among the survey’s most surprising findings is how quickly shoppers are willing to abandon their favorite retailers when those stores don’t have the items they want. Aptos found that 47% of shoppers will start looking elsewhere if their favorite retailer runs out of an item they’re looking for during the so-called Golden Quarter. Additionally, Aptos found that more than half of consumers (60%) say they will abandon their baskets if they find their items for cheaper elsewhere.
Black Friday Weekend’s Unreported Story: The Rise of ‘Bricks and Clicks’
The mostly unreported story of Black Friday weekend is that much of the ecommerce growth came from “bricks-and-clicks” retailers, not pure-play e-tailers. The reason: Physical stores offer a critical customer experience and serve as a “brand anchor,” both of which support ecommerce for traditional retailers. Stores drive online sales because they instill a sense of confidence and trust in the consumer.
Beacons to Shine a Light on Consumers’ Murky Path to Purchase
Retail activity this holiday season promises to be more omnichannel than ever, courtesy of the ever-present smartphone. That raises the stakes for retailers in terms of their preparedness and complicates their attribution metrics. With online-to-offline shopping dynamics in focus, this may be the long-awaited breakout year for beacon technology.
#SFSNYC VIDEO: Smartphones Will Make the Connected Store a Reality
Implementing technology in retail environments as means of “saving” brick-and-mortar stores has been a consistent theme in recent years. But consumers have sent a clear message that the connected store can’t be about technology for technology’s sake. Smartphones’ increasingly central role in the shopping process, from research to purchase, makes them the logical link between connected shoppers and connected stores.
Street Fight Daily: Mobile Search Explodes, Facebook Ends the Free Ride
A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technology… In 2013 Mobile Search Exploded but the Dollars Haven’t Followed Suit (Yet) (Pando)… Facebook Is Ending the Free Ride (ValleyWag)… Foursquare CEO: Google and Yelp are ‘Incredibly Broken’ (VentureBeat)…
Street Fight Daily: Yahoo Launches Yelp Help, Retail’s Red Herring
A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technology… Yahoo Launches Yelp Help in Search to Better Battle Google: Here’s What It Looks Like (Recode)… New Data Suggests “Showrooming” on Amazon Might Not be Killing Physical Retail After All (Pando)… Google Tests Desktop-to-Mobile Retargeting With Brand Data (AdAge)…
Street Fight Daily: Apple Preps Mobile Payments, Starbucks Readies Order Ahead
A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technology.… Apple Pushes Deeper Into Mobile Payments (Wall Street Journal)… Starbucks is Getting Ready to Let You Order Coffee Before You Get to the Store (Quartz)… Care.com, The ‘Amazon Of Caregiving Services’ Popped 43% On Its IPO Day (Business Insider)…
Street Fight Daily: Showrooming’s False Threat, Groupon ‘Designed’ For Mobile
A roundup of today’s big stories in hyperlocal content, commerce, and technology… Showrooming Is Not A Threat To Retailers’ Revenue (eConsultancy)… Groupon CEO: Our Deals Are ‘Designed For Mobile’ (CNBC)… OpenTable Is Hoping For A Second Helping (PandoDaily)…
Street Fight Daily: Leaf Raises $20 Million, AT&T Starts Selling Location Data
A roundup of today’s big stories in hyperlocal content, commerce, and technology… Square Competitor Leaf Scores $20 Million Investment From Payments Giant Heartland (AllThingsD)… AT&T Turns Its Data Into An Adaptive Intelligence Business (ZDNet)… “Showrooming” Is More About Research Than Price Comparison (PandoDaily)…
In Tomorrow’s Retail Universe, the Destination Is ‘You’
Based on clues we can see all around us, it is my belief that retail, as we’ve known it for at least the last two millennia, is coming to an end. It won’t end tomorrow or next week. In fact, it will likely take at least a decade or two. But it’s very clear to me that we are coming to a tipping point and data, processing power and connectedness lie at the center of it all…
Street Fight Daily: Google Upgrades Places, PlaceIQ Tracks In-Store Visits
A roundup of today’s big stories in hyperlocal content, commerce, and technology.… Google Upgrades Its Google Places Dashboard With Google+ Local Integration (Search Engine Land)… SMG to Track How Mobile Ads Lead to In-store Visits (AdAge)… Local.com Launches Premium National-Local Ad Network (Screenwerk)…
Report: Blocking Access to Wi-Fi Could Hurt Retailers
Wi-fi connectivity may be starting to affect where consumers decide to shop, according to a new report by JiWire. The study, which surveyed users across the company’s ad-supported wi-fi network, found that one out of two mobile consumers are influenced by the availability of in-store wi-fi when deciding where to shop…
The Retail Fight Against Showrooming
If showrooming didn’t make brick-and-mortar retail obsolete, it’s definitely disrupting it for the better. The question is what brands need to do to survive and thrive through this transition. The answer lies in omnichannel marketing and sales, which is a many-pieced puzzle. Let’s explore what that means and why showrooming took off in the first place.