Local | Street Fight

Will 2019 Be Remembered as the Year of GMB Messaging?

David Mihm and Mike Blumenthal

Will 2019 Be Remembered as the Year of GMB Messaging?

Mihm to Blumenthal: Absent a messaging competitor, even a handful of conversations with real customers make businesses *think* Facebook is where the party is. In reality, as you and plenty of others have found, 90% of actual leads are coming from Google. And a serious chunk of that 90% comes directly from Google My Business. Per my prediction, Google is *just* starting to push the “Message” CTA to consumers. And I think the floodgates are about to open.

What’s Visual Search, and How Will It Play Out in 2019?

Joseph Zappa

What’s Visual Search, and How Will It Play Out in 2019?

While visual search isn’t exactly catching on like fire yet, its evolution is buttressed by powerful developments of late in the tech industry. Among these: smartphones are increasingly ubiquitous, more efficient, and we’re all more accustomed to using them; investment in AI from both big companies and startups is widespread, making machine vision more effective; and augmented reality (AR), a similar modality in which tech overlays graphics onto images captured via camera lens, is taking off. Below are a few ways visual search will play out in local and retail in 2019.

Prime Day 2017 Marked Week of Lowest Foot Traffic for Retailers Last Summer

Joseph Zappa

Prime Day 2017 Marked Week of Lowest Foot Traffic for Retailers Last Summer

Those are the latest numbers on foot traffic and e-commerce from location data experts at Foursquare, which posted the information on Medium. As we suggested over here at Street Fight last week, Prime Day, which arrives this Monday and continues on through Tuesday, is a testament to Amazon’s power to disrupt all of retail when it so chooses.

Does Google Really Need a Social Network to Succeed at Local?

David Mihm and Mike Blumenthal

Does Google Really Need a Social Network to Succeed at Local?

“The driving vision of Google’s entire local arc is to be able to give a single eyes-free answer to any query with local intent. Social features like reviews, Guides, business owner data, and Q&A are just the means to that end,” writes David Mihm in his biweekly column with Mike Blumenthal.

Google Announces Machine Learning-Based Ads Designed for Foot Traffic, Attribution, Personalization

Joseph Zappa

Google Announces Machine Learning-Based Ads Designed for Foot Traffic, Attribution, Personalization

Google announced on Tuesday a suite of new machine learning-backed ad tools that promise to keep its brand partners happy at a time when digital advertising faces unprecedented brand safety concerns. Among the tools is one explicitly designed to maximize foot traffic.

How AR Will Fundamentally Change Search, Participating in an ‘Internet of Places’

Mike Boland

How AR Will Fundamentally Change Search, Participating in an ‘Internet of Places’

Online-to-offline (O2O) commerce is one area where AR will find a home. Just think: Is there any better technology to unlock O2O commerce than one that literally melds physical and digital worlds? AR can shorten gaps in time and space that currently separate those interactions (e.g. search) from offline outcomes.

Looking at Location Signals, GroundTruth Looks at Ways to Predict Behavior

April Nowicki

Looking at Location Signals, GroundTruth Looks at Ways to Predict Behavior

A recent study by the company focused on the foot traffic at mass merchandisers and grocery stores and airport traffic, and pointed to the NC city as the best choice for Amazon’s HQ2. “Being able to dig in to real world behaviors, it draws out real actionable recommendations,” says Sarah Ohle, VP of marketing insights.

How Showroom Concept Stores Are Changing the Retail Industry

Stephanie Miles

How Showroom Concept Stores Are Changing the Retail Industry

A number of major retailers and startups have been pioneering a local showrooming strategy, divorcing the purchasing of products from the distribution, and focusing more on experiences than in-person sales. Here are six examples of retailers that have been able to navigate this merchandise-free (or light) approach to local retail.

Street Culture: How Signpost’s Start Was Inspired By Family and Succeeded with Persistence

April Nowicki

Street Culture: How Signpost’s Start Was Inspired By Family and Succeeded with Persistence

CEO Stuart Wall says that many tech startups struggle with finding a perfect-fit co-founding developer, as Signpost did, but that finding the right people to hire is one of the most important things a leader can do. “I think it’s two things: skill and will,” Wall says.

Street Culture: Metrics for a Global Community

April Nowicki

Street Culture: Metrics for a Global Community

While some company founders sit down and write out their core values and identify what their company’s culture should be before they even find the people who will help them, others just go with their gut. For Pete Gombert, founder of local marketing company Balihoo, his gut feeling about culture has turned into a whole new company.

Street Culture: Pointy Focusing on People and Product, Not Process

April Nowicki

Street Culture: Pointy Focusing on People and Product, Not Process

Dublin-based digital search platform startup Pointy is still at that point where the culture is just what it is, without special definitions or structure. “The number of people on our team now is small, almost painfully small,” says co-founder Mark Cummins. “There’s not a lot of structure. Well, there is structure, but there’s not a lot of process around it.”