Case Studies | Street Fight - Part 12

Case Study: Hotel Uses Deals to Fill Rooms Without Diluting the Brand

Stephanie Miles

Case Study: Hotel Uses Deals to Fill Rooms Without Diluting the Brand

Laura McIver knows her demographic. As the general manager at the Canary Hotel in Santa Barbara, California, McIver targets an upscale clientele by advertising in strategic publications and by offering exclusive deals online. She’s also found success in her partnership with SocialStay, a mobile application that lets users check-in and connect with fellow guests at select hotels…

Case Study: Restaurant Chain Builds Loyalty With Check-In Discounts

Stephanie Miles

Case Study: Restaurant Chain Builds Loyalty With Check-In Discounts

Scott Wise is the president and CEO of A Pots & Pans Production, a management company that runs seven restaurants in Indiana. He says businesses need to approach online media like they would a cocktail party, and that it’s better to take notes and learn from what other people are saying than to “go in screaming, drinking, and trying to enter everyone’s conversation.”