New Borrell SMB Report: ‘The Deer Have the Guns’
The 903 small business owners surveyed in a new study from Borrell Associates said they expected to spend only 12% of their digital advertising budgets in 2013 on banner advertising, sponsorships, and classifieds. Meanwhile they expected to spend more than half of their marketing budgets on owned channels, investing heavily in managing their website (35%), running email marketing campaigns (13%), and social media (14)%.
Watch Out Intuit — Booker Guns For Demandforce With New CRM Tools
Eight months after raising a massive Series A round, Booker is making its push into a new, and potentially massive, market: CRM. Today, the New York-based company, which began selling booking and business management software to service businesses, rolled out Promote, a Demandforce-like product that allows businesses to tie email messaging and social media campaigns to the goings-on of their business…
5 Keys to Making Location Work for Mobile Marketing
Smartphones generate billions of bits of location data every day, creating an unprecedented opportunity for marketers to understand and engage with local consumers at scale. In a Street Fight webinar Wednesday sponsored by YP, Patrick Dolan of the IAB joined David Petersen of Sense Networks and YP’s Luke Edson to discuss the trends that make location data a must for mobile marketing, and outline a handful of ways advertisers can use big data to unlock local relevance in their campaigns…
In Search of a Local Twitter, Circle Discovers the Problem of Proximity
After failing as a dating app, Andreessen Horowitz-backed Circle thinks it can find a second life as a localized version of Twitter — helping people message and interact with others in the area. The app allows users to share content with users nearby, using algorithms to surface posts based on proximity on relevancy to each user. A small portion of the content — around 10% — is sourced from Twitter, but the bulk of the posts come from the service’s 1 million active users. Today, the company is rolling out new functionality that allows users to tag content with specific categories, and follow topic feeds…
Street Fight Daily: Amazon’s Drone Delivery, Online And Offline Retail Face Off
A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technology.… Amazon’s Drones for Deliveries (Wall Street Journal)… Online and Offline Stores Duke It Out This Week (New York Times)… Cyber Mundane: Why Online Shopping Is Overhyped, And What Brands Should Focus On Instead (TheNextWeb)…
Shopkick, iBeacon and the Future of In-Store Tech
Thanks to a number of new technologies — namely, Bluetooth LE and Apple’s iBeacon protocol — in-store location is entering a new phase in its maturity. There are still a number of wrinkles in the technology to iron out — first and foremost, making it work across devices — but the new generation of beacons solve many of the issues that have traditionally limited in-store tech. Here’s where we are and what to expect…
The Changing Economics of Dialing for Local Data
Matrix partners, the Sand Hill Road firm that invested in startups like Hubspot and Care.com, has made a $4.2 million bet on Locality (formerly Centzy), a local search startup that uses a combination of technology and manpower to amass pricing and product information for local service businesses. The startup relies on an army of contractors to call up businesses across the U.S. and find out everything from hours of operation to product lineups and price structures…
Study: Mobile Revenues Growing Faster Than Expected
A new study from BIA/Kelsey finds that mobile advertising revenues may be picking up more quickly than previously thought. In the fall 2013 update to its Local Media Forecast, the research firm projects that U.S. mobile advertising revenues will jump from $7.03 billion in 2012 to over $20 billion in 2017. Meanwhile, local’s share of mobiles spending continues to grow, with local targeting set to touch one of every two dollars spent on mobile advertising by 2017.
What Closed Circuit TV Can Tell Retailers About Customers
Prism Skylabs, a San Francisco-based startup, has built software that analyzes video streams, measuring everything from overall store traffic to heat maps illustrating the way in which customers move through a store. The company, which closed $15 million round in October, also provides retailers with remote access to surveillance feeds, allowing businesses to replace some of the costly quality assurance testing…
Conference Notebook: Taking Uber Beyond Taxis, Kittens and Ice Cream
Don’t worry OpenTable. Uber isn’t going to start booking tables — at least, not yet. During an interview at the Business Insider Ignition Conference in New York on Thursday, the company’s chief executive, Travis Kalanick, ruled out markets like hotels and restaurant reservations that do not involve delivery as potential areas of expansion for the on-demand service while hinting at a future beyond the taxi industry…
How To Use Location To Find Black Friday Shoppers on Mobile
Retailers in the U.S. will debut their Black Friday deals on Thanksgiving this year, in an attempt to expand the annual buying binge, which accounted for $11.1 billion in sales last year, by a few more hours. For one-time events where consumers often break habitual patterns, a consumer’s proximity to a store may not be the best indicator of intent. But a deeper look into where shoppers go in the past may tell a more compelling story for marketers, according to new research from location analytics firm Placed…
Street Fight Daily: Facebook Tests New Ratings, Google Brings Search Offline
A roundup of today’s big stories in hyperlocal content, commerce, and technology… Facebook Tests Out A New Star-Rating System That Could Hurt Yelp (Business Insider)… Google Brings Local Search To Digital Displays Across London (MarketingLand)… Yelp’s New Home Illustrates The Company’s Success (Forbes)…
Explainer: How Local Data Startups Are Building Analytics for the Real World
There’s been a lot of excitement around in-store analytics recently as venture funding has begun to pour into the space. But the trend is one part of a much larger technological effort to quantify consumer activity in the real-world, bringing the same measurement about where we go, when we go there, and where we came from that Google Analytics and Comscore brought to the web years ago…
Street Fight Daily: OpenTable Bets On Mobile, ReachLocal President Resigns
A roundup of today’s big stories in hyperlocal content, commerce, and technology… OpenTable Bets On Mobile App To Drive Revenue (Reuters)… More Exec Changes at ReachLocal (LocalOnliner)… Will ZIP-Level Targeting Help Twitter Gain New SMB Advertisers (Screenwerk)…
Winding Down Investment In Patch, AOL Writes Off Millions
AOL revenues fell sharply in the third quarter due to large writeoffs related to the continued challenges at the company’s hyperlocal news network Patch. During an earnings call Tuesday, the company said it took a $19 million charge due to recent restructuring costs at the hyperlocal media division as well as a $25 million charge related to non-cash asset impairment, or decrease in the valuation, of the project…
Groupon Defends Branded Keyword Practice
A spokesperson for Groupon yesterday defended the company’s practice of buying branded keywords to promote discounts run for clients, telling Street Fight that most clients wants as much reach as possible. Some in the local marketing industry have criticized the practice lately, arguing that the deals company may be cannibalizing merchants’ potential sales by promoting discounts to users who were already looking for the business while diverting customers away from the merchant’s existing site…