mobile payments

With Prices Soaring, Brands Shift Focus to Customer Experience

Share this:

Rather than lowering prices to appease frustrated customers, some retailers are going a different direction. These retailers are working to improve customer experience as a way to reach new and returning customers as prices continue to soar.

5 E-Bike Startups for On-Demand Delivery Fleets

Share this:

With the vast majority of last-mile deliveries arriving by bike, a new breed of e-bike startups has cropped up to serve the industry. Startups like GetHenry, Ubco ,and Joco are supplying e-bike fleets to on-demand delivery startups through a subscription model. Logistics companies are finally understanding the need for reliable bike fleets that can scale up or down based on real-time demand, and the need for e-bikes has never been greater.

As Retailers Ramp Up Social Responsibility Efforts, Consumers Focus on Prices

Share this:

ENGINE found that consumers are preferring to make less frequent, larger trips for everyday household items. Walmart and Amazon came in as the two most popular retailers among consumers shopping for everyday items.

Aircam Pioneers Local Solution for Visual Search

Share this:

The Rifkin brothers, who also co-founded Burstly, the company behind the mobile app-testing service TestFlight, found a way to pivot by turning their live event marketplace into a geofenced event photography business that offers local semantic photography solutions at scale.

What Amazon’s ‘Buy with Prime’ Expansion Means for Local Merchants

Share this:

Buy with Prime could accelerate Amazon’s growth and merchant adoption of FBA. It could also lead to a shift in order fulfillment volume from the third-party logistics companies that many merchants currently use for order fulfillment over to FBA. That’s good news for Amazon but bad news for third-party logistics companies and post-purchase experience platforms working primarily with mid-size merchants.

GumGum Partners with Xandr on Transparent Ad Solution

Share this:

With growing demand for cookieless targeting solutions, the contextual-first global digital advertising platform ​​GumGum announced a partnership with Xandr on an accredited cookieless solution for advertisers. Xandr now becomes the first major DSP to offer GumGum’s contextual intelligence technology, Verity, to allow brands to ensure their ads are placed in contextually relevant environments.

How Local Human-Driven Outreach is Helping Multi-Location Restaurants Grow Sales

Share this:

Seeing first-hand the challenges that restaurants are facing as the founder and CEO of the digital marketing startup Field Day, Alex Nocifera recently rolled out a local subscription service that uses human-to-human connections to help restaurant brands manage local sales opportunities for catering. The program is primarily aimed at local franchise operators, offering last-mile marketing outreach to drive demand.

5 Voice Marketing Platforms for Brands

Share this:

More than 33 million consumers in the U.S. are expected to shop using a smart speaker in 2022, and 51% of online shoppers now use voice assistants to research products before they buy. With more consumers relying on Amazon’s Alexa, Google Assistant, and Apple’s Siri to search for local products and services, brands are looking at how to incorporate voice into their existing marketing strategies.

Survey: Brands Marketers Switching from Paid Social to OOH

Share this:

According to a new survey from OneScreen.ai, the majority of marketers are actively looking for alternatives to paid social in 2022, and 67% believe their digital returns have diminished, even after scaling up programs.

E-Commerce Retailers See Opportunity in Secondhand Market

Share this:

Call it secondhand shopping, circular fashion, or the “new to you” business. The resale market for brand name goods has never been hotter.

Savvy Retailers Are Turning Returns Into Revenue — Here’s How

Share this:

Returns are inherently expensive due to shipping and restocking fees, but some retailers are finding ways around those issues. In the process, they’re coming up with new strategies for building revenue streams from customer returns.

Google Is Using AI to Improve Business Listings — Here’s How

Share this:

Google said it would be using artificial intelligence and machine learning to build a self-updating Maps product that predicts when business hours are likely to be wrong and updates listings automatically using AI-generated predictions.

5 Ad Tech Platforms for Supermarket Chains

Share this:

In a move that’s been a long time coming, supermarkets are finally switching from print to digital advertising en masse. Printing circulars and paper coupons are being replaced by sponsored search and display ads as supermarkets both boost their own advertising spend and set up retail media networks to allow brands to better reach their shoppers. Amazon paved the way for grocers to advertise online with its acquisition of Whole Foods in 2017, but continued growth in 2022 is due primarily to surging demand for last-mile grocery delivery via mobile apps like Instacart and DoorDash.

Redefining Mobility Data in a Privacy-First Era

Share this:

Mixing engagement data with app ownership, brand marketers are redefining the term mobility data for a new era and discovering better ways to overcome the data collection obstacles created by privacy regulations.

How Will AR Glasses Impact Mobile Marketing?

Share this:

While Meta races to build the company’s first augmented reality glasses by 2024, mobile marketers are already looking for opportunities to capitalize on the new technology.

NFT

How Restaurant Chains Are Using NFTs in 2022

Share this:

What was once an approach used primarily by fashion brands, like Gucci, Adidas, and Louis Vuitton, is now being adapted for the restaurant industry. Fast food giants like McDonald’s are using NFTs to energize their social media followers, while other restaurant chains are allowing investors to use NFTs to buy shares in brand franchise fees and adding virtual ordering and online delivery to their metaverse presence.

How to Attract and Retain Tech Talent

Share this:

Fewer foosball tables, more stability. Is that the key to attracting top talent as a startup in the tech community?

customer experience retail

Why Retailers Are Struggling to Deepen Customer Relationships in 2022

Share this:

Although 73% of decision-makers believe digital capabilities in physical locations—such as QR codes, self-checkout, and contactless payments—are more important now than before the pandemic, seven in 10 rated their organization’s ability to provide seamless customer journeys across digital and physical touchpoints as “average,” “fair,” or “poor.”

retail store

More Brands Are Going DTC. Here’s Why

Share this:

Yeti’s recent decision to no longer sell its products at Lowe’s and transition to a direct-to-consumer model is not an anomaly. A growing number of traditional brands are moving away from wholesale and opting to sell to consumers directly through their own e-commerce channels.

Report: Online Shopping Experiences Disrupted by Last-Mile Delivery Delays

Share this:

Online grocery sales reached nearly $98 billion in the U.S. last year. Restaurants and home essentials sellers also saw incredible growth. While demand for the local delivery of goods purchased online continues to skyrocket, a new report finds that persistent delivery disruptions in the last mile threaten to impact customer retention and blunt long-term industry growth.