Retail Media : Measurement, AI, and Scale

Retail Media’s Maturity Moment: Why 2026 Changes Everything for Brands

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Retail media is entering its maturity phase — and in 2026, there will be no hiding behind experimentation. As brands shift real budget into retail media networks, the pressure is on retailers to prove incremental impact, operational rigor, and measurable outcomes at scale. With U.S. retail media ad spend projected to surpass $69 billion, the channel is evolving from a promising revenue stream into a full-fledged commercial operating system — defined by standardized measurement, omnichannel execution, creative accountability, and AI that delivers transparency, not just automation. The retailers and brands that succeed next year won’t be those who test the most, but those who operationalize retail media as a core growth engine.

Retail Media Becomes the Commercial Operating System

As retail media budgets scale, execution — not ambition — has become the primary constraint. While RMNs are positioning themselves as unified commercial engines, brands are still grappling with fragmentation, inconsistent standards, and an overwhelming number of networks.

With more than 250 RMNs globally, advertisers will increasingly narrow their focus to a smaller set of strategic partners capable of delivering consistency, scale, and measurable impact across onsite, offsite, and in-store environments.

This shift elevates the role — and scrutiny — of first-party data. Retailers are no longer debating whether to use shopper insights. They are being asked to prove how effectively that data can be activated in real time to drive incremental value.

Access alone is no longer a differentiator. Execution is. Retail media networks that translate first-party insights into smarter targeting, dynamic personalization, and closed-loop measurement will cement their role as core commercial infrastructure. Those that cannot risk commoditization as brands demand clear return on every dollar spent.

Creativity and Storytelling Get Their Moment

Creative is regaining its influence in retail media. Supported by stronger performance data, closed-loop measurement, and AI-assisted optimization, storytelling is driving higher-impact placements and more contextually relevant shopper experiences.

As campaigns expand across channels, brands and agencies are recognizing that creative is no longer just an input. It is a measurable lever for growth.

Retailers and agencies have shown a willingness to experiment, but progress is often constrained by advertiser hesitation. In response, RMNs are investing in creative testing, benchmarking, and placement-specific content designed to perform in context — aligned with shopper mindset and intent.

That investment is beginning to pay off. Advertisers are responding, and success will increasingly favor those that treat creative storytelling as a strategic asset within their retail media strategy.

Omnichannel creativity is also extending into live social commerce. Sephora, for example, has moved beyond traditional influencer marketing with creator-led storefronts. Platforms like TikTok still drive discovery, but conversion happens within Sephora’s owned environment — where the brand controls data, the customer journey, and revenue.

For brands, the signal is clear: the next phase of omnichannel is about designing creative experiences that are immersive, owned, and measurable.

Measurement Matures as a Critical Factor

Measurement is already central to retail media monetization. By 2026, it becomes non-negotiable.

Retailers will face increasing pressure to move beyond basic closed-loop attribution and prove true incrementality — demonstrating that retail media drives sales that would not have happened otherwise.

As investment grows, so does scrutiny. Standardized measurement methodologies, clearer definitions of success, and transparent reporting will be essential to sustaining trust and unlocking larger budgets. Incrementality testing and predictive optimization will no longer differentiate networks — they will determine who participates.

More advanced measurement also allows brands to evaluate creative with the same rigor as media placement. By tying performance directly to real-world shopper behavior, marketers can move past assumptions and anecdotal evidence.

This will reshape budget allocation. Retail media networks that consistently prove incremental impact will outperform those that cannot, making outcome-driven measurement a prerequisite for brand investment.

AI Shifts from Buzzword to Backbone

AI is moving from a supporting role to a foundational one in retail media. By 2026, it will reshape campaign planning, execution, and optimization — not just automate bidding or targeting.

Retailers are increasingly deploying proprietary AI to activate first-party data in real time, powering smarter creative testing, predictive analytics, and personalized shopper experiences.

But scale introduces tension. Much of today’s AI operates as a black box, improving efficiency at the expense of transparency and trust.

As a result, demand is shifting toward explainable AI. Systems that drive incrementality modeling, forecasting, and creative optimization must also explain why outcomes occur. As automation expands, brands and agencies will expect visibility into performance drivers, creative impact, and data ownership.

Retail media networks that rely on opaque AI will struggle to earn long-term credibility. Those that pair automation with explainability and flexibility will be better positioned to support both performance marketing and brand building.

The most powerful opportunity lies at the intersection of AI and creativity. AI can optimize delivery and decisioning at scale, while human-led creative ensures campaigns remain engaging, relevant, and emotionally resonant. Brands that combine both will drive conversion without sacrificing loyalty.

A New Chapter

The convergence of these trends signals a pivotal moment for retail media. Operational maturity, creative excellence, rigorous measurement, and AI-driven intelligence will redefine the landscape. Retailers and brands that embrace these changes will not only drive incremental sales but also elevate the shopper experience, creating deeper engagement and loyalty.

In short, 2026 is the year retail media grows up. The experimentation era is over. What remains is an opportunity for brands and retailers to combine creativity, technology, and data into campaigns that are measurable, scalable, and meaningful.

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Jaclyn Nix is Kevel’s Chief Operating Officer, bringing over 18 years of experience in retail media and ad tech. She has led the operational scaling of 40+ retail media businesses, including the 2020 acquisition of the Mi9 Retail Media Network (formerly MyWebGrocer) by CitrusAd, establishing its US footprint.