How Google Is Fixing Its Small Business Problem | Street Fight

How Google Is Fixing Its Small Business Problem

How Google Is Fixing Its Small Business Problem

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Small businesses can create big problems for technology companies. Innovations that may appeal to brands often create clutter for smaller marketers, resulting in a product development paradox for many firms.

A few years ago, the paradox threatened to undermine the fundamentals of one of Google’s core revenues-generating products, AdWords. In 2011, the churn rate in its search advertising product spiked, leaving managers, including Joe DeMike, now the head of the customer experience lab at Google, scuttling to find a solution.

“At that time, there was big problems with AdWords,” said DeMike, speaking at Borrell Associates’ Local Online Advertising Conference in New York. DeMike said that over half of the small businesses using the search advertising product would lapse within three months and 45% would only set up one campaign after signing up for the service.

The problems with AdWords followed a series of other failed small business products at the search giant. In 2009, the company attempted to build a native ad product into Maps that allowed companies to pay $25 a month for a small yellow tag next to their location. But eventually, the sales reps began selling the product to large brands, eliminating its value for smaller business owners.

The problems with AdWords were neither unique to the product nor to Google altogether. Technology companies have struggled for years to marry the vast capabilities implicit in digital products with the relative lack of time and skill of smaller marketers. Those problems have been compounded by sales strategies that, in light of the size of the market, have rewarded top line growth in lieu of profitability, creating distrust and churn among smaller marketers.

“It’s an industry with high churn rates, so that puts more pressure on the selling machine, and the vicious circle continues,” said Sharon Rowlands, the turnaround expert who took the reins at the struggling ReachLocal last year. “What happens when you have high churn rates and tough selling models on  the front end? Even if you have rising growth you probably end up unprofitable.”

In a presentation Tuesday, Rowlands said that an emphasis on top-line growth has stymied the local marketing industry. She argued that a revenue-driven model creates the wrong incentives in an organization, driving both product and sales teams to emphasize customer acquisition over satisfaction.

“You need to  be confident that the top line machine can keep accelerating,” said Rowlands. “At some point, it breaks down. That was the case at ReachLocal until a few quarters back.”

The former Thomson Financial chief executive said she has reorganized ReachLocal’s sales and products teams to focus on customer retention rather than acquisition. The company has pulled out of a handful of peripheral initiatives to invest in its core markets, and Rowlands says she has reworked the incentive structures to emphasize customers who “see the value in the product.”

Meanwhile at Google, the company has responded, in part, by rethinking its customer service organization. DeMike now heads up Customer Experience Lab, a small team focused primarily on solving some of the problems facing its small business segment. Its first experiment was to create an education and service program for a sample of 26,000 small advertisers.

Advertisers can set up an appointment, and a team member will troubleshoot problems over video chat. The bulk of the program is built around a three-part over-video education program that aims to teach advertising the basics of internet marketing and Adwords. DeMike said that roughly 60% of the advertisers sampled lacked basic digital marketing knowledge, failing to understand even the most basic questions about the difference between paid and organic search.

The strategy is based in the belief that confidence, not metrics, determine the willingness of a small business owner to invest in an ad product.

“When we measure the satisfaction of advertisers, it’s the most directly correlated with their confidence,” said DeMike. “It doesn’t matter what the performance metrics are; what matters is how confident they are in using the software.”

Steven Jacobs is Street Fight’s deputy editor.

3 thoughts on “How Google Is Fixing Its Small Business Problem

  1. AdWords are doing a much better job these days of educating and supporting small businesses directly.

    But as a digital marketing agency we see too many small businesses giving up on PPC because they view it exclusively as a DIY option… yet the tools are too overwhelmingly complex, and they haven’t got the other parts of the puzzle in place such as identifying target customers strategically or having converting landing pages.

    From this (admittedly biased) point of view we’d like to see AdWords work closer with the agency partners and be able to steer the hesitant or frustrated DIY small business advertisers towards Google Partner providers in their local area to see if the ad campaigns can be turned around rather than just churning as mentioned in this article.

  2. As a small biz manager wearing many hats, I was continually frustrated by Google’s outreach to “help me optimize” my advertising programs on Google. I accepted the offer several times and all I got was repeated sales pitches by Google to increase my spend on their newest ad products. First it was putting my ads on their broader network of “qualified websites”, where there was rampant click fraud. Then, they wanted me to try radio spots and display ads… etc. Not once did we discuss optimizing my then-current spend. They’ll have a hard time convincing me that this new initiative is any different – Google wants small advertisers to give them more money.

  3. I WOULD LIKE TO RESOLVE MAJOR PROBLEMS WITH GOOGLE

    AND CREATE THE CHANGE FROM THEM BEING THE ENEMY THAT HAS DESTROYED BOTH MY BUSINESS )( ME AS A SOLE TRADER AND MY COMPANY ENTIRELY. I PROPOSE FOR A SERIOUS GOOGLE CONTACT (NOT GOOGLE MAP DEPS AS THEY SAID WHAT THEY WILL DO AND THEY LIE, AND LAST REP HUNG UP ON ME AND I CRY BECAUSE THEY LIE AND CHANGE NOTHING, ITS UNBEARABLE AFTER THE YEARS AND 2 BUSINESSES THAT CANNOT EVEN BE FOUND BY EVEN SEARCHING ‘HAIRDRESSER’ IN LONDON!

    GOOGLE HAVE COMPLETELY DESTROYED BOTH OF MY BUSINESSES. AND I AM ON THE VERGE OF ENDING EVERYTHING DUE TO THEIR INVISIBLE CAMPAIGN AGAINST ME.

    I HAD 26 5 STAR REVIEWS GLOWING WHEN I LEFT LONDON A FEW YEARS AGO AFTER GETTING HASIMOTOS THYROIDITIS FROM THE STRESS OF SUFFERANCE AND THE THREAT OF HOMELESSNESS FROM A LONDON EVIL LANDLORD.

    WHEN I CAME BACK I HAD SUCH PROBLEMS SORTING OUT MY PAGE AND THEY DELETED ALL MY REVIEWS. THESE REVIEWS WERE BONAFIED AND THEY TOOK YEARS TO POST ON. IN RETALIATION AS IT APPEARED (AND ACTUALLY IS!) IMPOSSIBLE TO SORT OUT I COPIED THE REVIEWS AS I HAD SCREENSHOTS OF THEM AND I REPOSTED SOME OF THEM MYSELF, THEN THEY WERE ALL REMOVED AND SO WAS MY PAGE. NO WORK AS A SOLE TRADER, BECAUSE UNTIL YOU HAVE SOME WORK YOU CANNOT ADVERTISE FOR MORE.

    IN 2013 I PURCHASED AN ADDRESS FOR 3 MONTHS TO REGISTER MY BUSINESS THAT I HAD HOPED WOULD BECOME A COMPANY IN DUE COURSE. I BOUGHT ADDRESS TO RENT IN MAYFAIR. IT COST ME A LOT OF MONEY. I THEN SPAN ROUND WIN CIRCLES WITH GOOGLE AS NO MATTER WHAT I DID THEY WOULD NOT VERIFY OR LIST MY MAPS PLACEMENT IN MAYFAIR EVEN THOUGH IT WAS BONAFIED AND VERIFIED THROUGH THEIR LETTER SYSTEM.

    I LOST ALL THE MONEY FOR ADDRESS, I HAD BARELY NO WORK AS NOBODY COULD FIND ME AT ALL. GOOGLE HAD TOTALLY FAILED ME AND I HAD LOST A LARGE SUM OF MONEY ON THE ADDRESS, BY THIS TIME THE STRESS HAD MOUNTED AND I HAD A NERVOUS BREAKDOWN AROUND THE XMAS TIME.

    THE NEXT YEAR THAT ENSUED LAST YEAR: SAME PROBLEMS I CANNOT RESOLVE THE PAGE, THEN GOOGLE FORCE ME TO START AGAIN, THEN I COULD NOT BECAUSE I COULD NO LONGER AFFORD THE ADDRESS IN MAYFAIR AS GOOGLE’S CRUSHING OF MY BUSINESSES LISTINGS HAD KILLED THEM.

    NOW I BOUGHT THE ADDRESS FOR MAYFAIR AGAIN, THIS TIME FOR MY LTD WHICH I MADE THE COMPANY SEPARATE TO MY SOLE TRADER SERVICES (ANOTHER ISSUE WITH THAT PAGE CANNOT BE FOUND UNDER HAIRDRESSER EITHER AND AS I SAY THEY STOLE ALL MY REVIEWS OFF)WITH A LOAN, ITS A LOT OF MONEY, AGAIN I AM AND HAVE BEEN LOSING ALL THE MONEY SINCE I GOT THE ADDRESS IN 2014 OCTOBER.
    I’M NOW IN DEBT, HAVE NO MONEY TO MAKE MY BUSINESS WORK. AS SOMEONE HIGHLY TALENTED IN BUSINESS AND AT MY ART I HAVE NO WAY TO BE FOUND AS I NEED GOOGLE MAPS TO HAVE PEOPLE FIND ME AND MY SEPARATE COMPANY UNDER CATEGORIES THAT ALL THE OTHER BUSINESSES CAN BE FOUND BUT YET TO WHICH GOOGLE HAS SO FAR HAD A DISCRIMINATORY CAMPAIGN AGAINST ME PERSONALLY, PRESUMABLY BECAUSE I AM NOT IN THE FREEMASONS AS I AM A WOMAN. WHY ELSE? PRESUMABLY BECAUSE THEY ARE ALLOWING ONLY THEIR GLOBAL ADVERT SPENDING PEOPLE TO BE FOUND IN THAT AREA AND NOT ME.

    SO I AM STUCK. EVERY WEEK OFTEN EVERY 48 HOURS I GO THROUGH ONLINE FORMS, IMPOSSIBLE TO PROVE UNLESS I VIDEO IT, TO AGAINST SORT OUT TO HAVE MY MAPS PLACEMENT FOUND.

    EXAMPLE OF RECENT GOOGLE MAPS CALLS: ONE INDIAN GOOGLE MAPS PERSON TOLD ME TO DELETE MY SOLE TRADER PAGE WHICH IS A SEPERATE BUSINESS, NO, NOPE HELP JUST MORE PROBLEMS. ONE GUY SAID IT WOULD ALL BE SORTED, SOME DAYS LATER I AM CRYING SAYING I CANNOT DO THIS ANYMORE, I CANNOT CARRY ON: HE TOLD ME HIS SUPERVISOR WOULD SORT IT, THE SUPERVISOR SAID THAT IT WOULD ABSOLUTELY BE SORTED BY MONDAY, THAT WAS THE FRIDAY. GUESS WHAT? IT WASN’T SORTED, AGAIN, WHAT A SURPRISE? CAMPAIGN GOOGLE AGAINST ZED. LAST PHONE CALL WAS 2.5 DAYS I WAS REASSURED AGAIN ‘NOT TO WORRY’ AND IT WOULD ALL BE SORTED, AS PER THE LAST FEW TIMES I BROKE DOWN CRYING AND SAYING I JUST WANTED TO END EVERYTHING, MY ART MY BUSINESS HAS BEEN TAKEN AWAY FROM ME BY GOOGLE , AGAIN THE GUY SAID IT WOULD BE SORTED BUT GIVE IT 48 HOURS, WELL AGAIN OF MANY TIMES OVER THE YEARS.

    TODAY I HAD GIVEN THE IT 48 HOURS AND STILL PROBLEMS, TODAY SO MANY TEARS, WONDERING, ENDING THINGS STOPS ALL THIS, END IT ALL DOESNT, IT?

    NEXT TODAY I TRYED :
    TO DO GOOGLE ‘MAPS MAKER’ , IT WOULD NOT LET ME EDIT THE DISTRICT AT ALL!! IT WOULD NOT, AS IT HAS NOT DONE ALL ALONG, AS I HAVE BEEN PAYING FOR THIS ADDRESS ALL ALONG AND AS MY COMPANY IS LEGALLY INCORPORATED TO ALLOW ME TO EITHER SORT OUT AND PUT DOWN MY LEGAL COMPANY NAME OR SORT OUT AND PUT MY LEGAL ADDRESS WHICH IS IN MAYFAIR AND SHOULD BE LISTED UNDER MAYFAIR.

    THIS TIME I AM AUTOMATICALLY MET WITH A BLOCK THAT SAYS:

    ‘THERE IS SOMETHING WRONG WITH THIS FEATURE. PLEASE REPORT THIS ERROR WITH A LINK TO THIS PAGE.DISMISS’

    PRESUMABLY GOOGLE MEANS PLEASE REPORT THINGS TO A PAGE THAT HAS NO LOCATION ID IN THE URL AT ALL THEN! IT SIMPLY CAME UP AS MAP MARKER IN TH URL!

    AND PRESUMABLY WHAT GOOGLE MEANS IS THAT ‘JUST GO ONTO OUR ONLINE FORMS AGAIN FOR SEVERAL DAYS UNTIL ANOTHER FEW YEARS AND RANDOM CALLS AT BAD HOURS WITH OUR REPS WHOM ALL HAVE THE SAME NAME IN INDIA AND TELL YOU TO STOP CRYING EVEN THOUGH GOOGLE HAS DESTROYED YOUR TWO BUSINESSES AND YOU CANT VIRTUALLY AFFORD TO EAT OR LIVE AT ALL), UNTIL GOOGLE HAVE PUSHED YOU TO THE POINT OF SUICIDE OR ANOTHER NERVOUS BREAKDOWN.

    WELL THIS IS WHAT I SAY:

    GOOGLE I AM GOING TO START THE MOTHER OF ALL CAMPAIGNS AGAINST YOU UNLESS THIS IS ALL PERMANENTLY RESOLVED. I WILL WALK ROUND WITH PLACARDS, GET SQUATTERS TO ORGANISE EVENTS, DO ONLINE MEDIA CAMPAIGNS FOR SIGNATURES FOR BUSINESS DAMAGES AND COUNSELLING FOR THE STRESS, DO ART SHOWS WHERE I MAKE MYSELF LOOK DEAD TO SHOW HOW I AM A DESTROYED PERSON AND WITH TWO DESTROYED BUSINESSES WHAT HAS BEEN DONE.

    THIS IS WHAT IS COMING GOOGLE, THE FIGHT BACK, THE POWER FOR THE PEOPLE BY THE PEOPLE, I AM ALREADY FIGHTING A CRIMINAL LANDLORD MICHEAL BARTLETT AND THE KENSINGTON AND CHELSEA COUNCIL WHOM ARE ILLEGALLY PROTECTING THIS CRIMINAL LANDLORD, AND GOOGLE IF I HAVE TO I WILL FIGHT YOU TOO, I WILL STAND PROUD IN THE STREETS, I WILL DO A DOCUMENTARY, I WILL GET NEWSPAPER AND INTERNATIONAL COVERAGE OF BEGGING FOR WORK NOT MONEY DUE TO GOOGLE’S DESTRUCTION OF ME AND MY BUSINESSES

    THE LAST CHANCE GOOGLE FOR YOU TO TO DO WHAT SHOULD OF BEEN DONE MANY TIMES OVER THE ;LAST FEW YEARS AND TO GIVE ME THOUSANDS IN ADWORDS TO REPLACE ALL THE MONEY I HAVE LOST IN SERIOUS BUSINESS DAMAGES OVER THE LAST FEW YEARS.

    GOOGLE I CANNOT SPEAK TO ONE OF YOUR DRONES, I ALREADY HAVE A KIND MAN IN YOUR HEAD OFFICE WHOM IS WILLING TO HELP ME AS A FRIEND MAKE ME AN APP, BUT HE SAYS HE KNOWS NOT GOOGLE MAPS OR ANYTHING IN THAT RESPECT IN GOOGLE HE CANNOT HELP, MY PROBLEMS IS THIS, HE CAN MAKE ME ANYTHING BUT IF NOBODY CAN FIND ME? GOOGLE PLEASE NO MORE DRONES THAT SAY THE SAME LIES EVERY FEW DAYS, CONTACT ME AND BY EMAIL AND SHOW ME YOU ARE WILLING TO SORT THIS OUT, NOT TOMORROW, NOT IN 3 YEARS NOT EVERY 48 HOURS AND LYING, BUT NOW, AFTER ALL MY BUSINESS A LOSSES , NOW

    NOW NOT IN ANOTHER 2-3 YEARS TIME. I HAVE NO MORE TIME: YOU STOLE MY LIFE MY 30’S GOOGLE, IS IT ANY WONDER IM ON THE VERGE OF ENDING EVERYTHING?

    I NEED RESOLUTION NOW GOOGLE

    GOOGLE I NEED YOUR COOPERATION NOW

    LETS SORT THIS OUT NOW

    NO MORE GOOGLE, THIS IS THE LAST TIME BEFORE MY CAMPAIGN, WHICH WILL START SHORTLY THIS WEEKEND IF I HAVE NOT HAD MY MAPS ISSUES RESOLVED (INCLUDING BEING FOUND UNDER THE TERMS IN THE AREAS that i need to be found under !!!!!), AND TRUST ME IT WILL BE THE MOST ENTHUSIASTIC REVOLT IV EVER DONE.

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3 thoughts on “How Google Is Fixing Its Small Business Problem

  1. AdWords are doing a much better job these days of educating and supporting small businesses directly.

    But as a digital marketing agency we see too many small businesses giving up on PPC because they view it exclusively as a DIY option… yet the tools are too overwhelmingly complex, and they haven’t got the other parts of the puzzle in place such as identifying target customers strategically or having converting landing pages.

    From this (admittedly biased) point of view we’d like to see AdWords work closer with the agency partners and be able to steer the hesitant or frustrated DIY small business advertisers towards Google Partner providers in their local area to see if the ad campaigns can be turned around rather than just churning as mentioned in this article.

  2. As a small biz manager wearing many hats, I was continually frustrated by Google’s outreach to “help me optimize” my advertising programs on Google. I accepted the offer several times and all I got was repeated sales pitches by Google to increase my spend on their newest ad products. First it was putting my ads on their broader network of “qualified websites”, where there was rampant click fraud. Then, they wanted me to try radio spots and display ads… etc. Not once did we discuss optimizing my then-current spend. They’ll have a hard time convincing me that this new initiative is any different – Google wants small advertisers to give them more money.

  3. I WOULD LIKE TO RESOLVE MAJOR PROBLEMS WITH GOOGLE

    AND CREATE THE CHANGE FROM THEM BEING THE ENEMY THAT HAS DESTROYED BOTH MY BUSINESS )( ME AS A SOLE TRADER AND MY COMPANY ENTIRELY. I PROPOSE FOR A SERIOUS GOOGLE CONTACT (NOT GOOGLE MAP DEPS AS THEY SAID WHAT THEY WILL DO AND THEY LIE, AND LAST REP HUNG UP ON ME AND I CRY BECAUSE THEY LIE AND CHANGE NOTHING, ITS UNBEARABLE AFTER THE YEARS AND 2 BUSINESSES THAT CANNOT EVEN BE FOUND BY EVEN SEARCHING ‘HAIRDRESSER’ IN LONDON!

    GOOGLE HAVE COMPLETELY DESTROYED BOTH OF MY BUSINESSES. AND I AM ON THE VERGE OF ENDING EVERYTHING DUE TO THEIR INVISIBLE CAMPAIGN AGAINST ME.

    I HAD 26 5 STAR REVIEWS GLOWING WHEN I LEFT LONDON A FEW YEARS AGO AFTER GETTING HASIMOTOS THYROIDITIS FROM THE STRESS OF SUFFERANCE AND THE THREAT OF HOMELESSNESS FROM A LONDON EVIL LANDLORD.

    WHEN I CAME BACK I HAD SUCH PROBLEMS SORTING OUT MY PAGE AND THEY DELETED ALL MY REVIEWS. THESE REVIEWS WERE BONAFIED AND THEY TOOK YEARS TO POST ON. IN RETALIATION AS IT APPEARED (AND ACTUALLY IS!) IMPOSSIBLE TO SORT OUT I COPIED THE REVIEWS AS I HAD SCREENSHOTS OF THEM AND I REPOSTED SOME OF THEM MYSELF, THEN THEY WERE ALL REMOVED AND SO WAS MY PAGE. NO WORK AS A SOLE TRADER, BECAUSE UNTIL YOU HAVE SOME WORK YOU CANNOT ADVERTISE FOR MORE.

    IN 2013 I PURCHASED AN ADDRESS FOR 3 MONTHS TO REGISTER MY BUSINESS THAT I HAD HOPED WOULD BECOME A COMPANY IN DUE COURSE. I BOUGHT ADDRESS TO RENT IN MAYFAIR. IT COST ME A LOT OF MONEY. I THEN SPAN ROUND WIN CIRCLES WITH GOOGLE AS NO MATTER WHAT I DID THEY WOULD NOT VERIFY OR LIST MY MAPS PLACEMENT IN MAYFAIR EVEN THOUGH IT WAS BONAFIED AND VERIFIED THROUGH THEIR LETTER SYSTEM.

    I LOST ALL THE MONEY FOR ADDRESS, I HAD BARELY NO WORK AS NOBODY COULD FIND ME AT ALL. GOOGLE HAD TOTALLY FAILED ME AND I HAD LOST A LARGE SUM OF MONEY ON THE ADDRESS, BY THIS TIME THE STRESS HAD MOUNTED AND I HAD A NERVOUS BREAKDOWN AROUND THE XMAS TIME.

    THE NEXT YEAR THAT ENSUED LAST YEAR: SAME PROBLEMS I CANNOT RESOLVE THE PAGE, THEN GOOGLE FORCE ME TO START AGAIN, THEN I COULD NOT BECAUSE I COULD NO LONGER AFFORD THE ADDRESS IN MAYFAIR AS GOOGLE’S CRUSHING OF MY BUSINESSES LISTINGS HAD KILLED THEM.

    NOW I BOUGHT THE ADDRESS FOR MAYFAIR AGAIN, THIS TIME FOR MY LTD WHICH I MADE THE COMPANY SEPARATE TO MY SOLE TRADER SERVICES (ANOTHER ISSUE WITH THAT PAGE CANNOT BE FOUND UNDER HAIRDRESSER EITHER AND AS I SAY THEY STOLE ALL MY REVIEWS OFF)WITH A LOAN, ITS A LOT OF MONEY, AGAIN I AM AND HAVE BEEN LOSING ALL THE MONEY SINCE I GOT THE ADDRESS IN 2014 OCTOBER.
    I’M NOW IN DEBT, HAVE NO MONEY TO MAKE MY BUSINESS WORK. AS SOMEONE HIGHLY TALENTED IN BUSINESS AND AT MY ART I HAVE NO WAY TO BE FOUND AS I NEED GOOGLE MAPS TO HAVE PEOPLE FIND ME AND MY SEPARATE COMPANY UNDER CATEGORIES THAT ALL THE OTHER BUSINESSES CAN BE FOUND BUT YET TO WHICH GOOGLE HAS SO FAR HAD A DISCRIMINATORY CAMPAIGN AGAINST ME PERSONALLY, PRESUMABLY BECAUSE I AM NOT IN THE FREEMASONS AS I AM A WOMAN. WHY ELSE? PRESUMABLY BECAUSE THEY ARE ALLOWING ONLY THEIR GLOBAL ADVERT SPENDING PEOPLE TO BE FOUND IN THAT AREA AND NOT ME.

    SO I AM STUCK. EVERY WEEK OFTEN EVERY 48 HOURS I GO THROUGH ONLINE FORMS, IMPOSSIBLE TO PROVE UNLESS I VIDEO IT, TO AGAINST SORT OUT TO HAVE MY MAPS PLACEMENT FOUND.

    EXAMPLE OF RECENT GOOGLE MAPS CALLS: ONE INDIAN GOOGLE MAPS PERSON TOLD ME TO DELETE MY SOLE TRADER PAGE WHICH IS A SEPERATE BUSINESS, NO, NOPE HELP JUST MORE PROBLEMS. ONE GUY SAID IT WOULD ALL BE SORTED, SOME DAYS LATER I AM CRYING SAYING I CANNOT DO THIS ANYMORE, I CANNOT CARRY ON: HE TOLD ME HIS SUPERVISOR WOULD SORT IT, THE SUPERVISOR SAID THAT IT WOULD ABSOLUTELY BE SORTED BY MONDAY, THAT WAS THE FRIDAY. GUESS WHAT? IT WASN’T SORTED, AGAIN, WHAT A SURPRISE? CAMPAIGN GOOGLE AGAINST ZED. LAST PHONE CALL WAS 2.5 DAYS I WAS REASSURED AGAIN ‘NOT TO WORRY’ AND IT WOULD ALL BE SORTED, AS PER THE LAST FEW TIMES I BROKE DOWN CRYING AND SAYING I JUST WANTED TO END EVERYTHING, MY ART MY BUSINESS HAS BEEN TAKEN AWAY FROM ME BY GOOGLE , AGAIN THE GUY SAID IT WOULD BE SORTED BUT GIVE IT 48 HOURS, WELL AGAIN OF MANY TIMES OVER THE YEARS.

    TODAY I HAD GIVEN THE IT 48 HOURS AND STILL PROBLEMS, TODAY SO MANY TEARS, WONDERING, ENDING THINGS STOPS ALL THIS, END IT ALL DOESNT, IT?

    NEXT TODAY I TRYED :
    TO DO GOOGLE ‘MAPS MAKER’ , IT WOULD NOT LET ME EDIT THE DISTRICT AT ALL!! IT WOULD NOT, AS IT HAS NOT DONE ALL ALONG, AS I HAVE BEEN PAYING FOR THIS ADDRESS ALL ALONG AND AS MY COMPANY IS LEGALLY INCORPORATED TO ALLOW ME TO EITHER SORT OUT AND PUT DOWN MY LEGAL COMPANY NAME OR SORT OUT AND PUT MY LEGAL ADDRESS WHICH IS IN MAYFAIR AND SHOULD BE LISTED UNDER MAYFAIR.

    THIS TIME I AM AUTOMATICALLY MET WITH A BLOCK THAT SAYS:

    ‘THERE IS SOMETHING WRONG WITH THIS FEATURE. PLEASE REPORT THIS ERROR WITH A LINK TO THIS PAGE.DISMISS’

    PRESUMABLY GOOGLE MEANS PLEASE REPORT THINGS TO A PAGE THAT HAS NO LOCATION ID IN THE URL AT ALL THEN! IT SIMPLY CAME UP AS MAP MARKER IN TH URL!

    AND PRESUMABLY WHAT GOOGLE MEANS IS THAT ‘JUST GO ONTO OUR ONLINE FORMS AGAIN FOR SEVERAL DAYS UNTIL ANOTHER FEW YEARS AND RANDOM CALLS AT BAD HOURS WITH OUR REPS WHOM ALL HAVE THE SAME NAME IN INDIA AND TELL YOU TO STOP CRYING EVEN THOUGH GOOGLE HAS DESTROYED YOUR TWO BUSINESSES AND YOU CANT VIRTUALLY AFFORD TO EAT OR LIVE AT ALL), UNTIL GOOGLE HAVE PUSHED YOU TO THE POINT OF SUICIDE OR ANOTHER NERVOUS BREAKDOWN.

    WELL THIS IS WHAT I SAY:

    GOOGLE I AM GOING TO START THE MOTHER OF ALL CAMPAIGNS AGAINST YOU UNLESS THIS IS ALL PERMANENTLY RESOLVED. I WILL WALK ROUND WITH PLACARDS, GET SQUATTERS TO ORGANISE EVENTS, DO ONLINE MEDIA CAMPAIGNS FOR SIGNATURES FOR BUSINESS DAMAGES AND COUNSELLING FOR THE STRESS, DO ART SHOWS WHERE I MAKE MYSELF LOOK DEAD TO SHOW HOW I AM A DESTROYED PERSON AND WITH TWO DESTROYED BUSINESSES WHAT HAS BEEN DONE.

    THIS IS WHAT IS COMING GOOGLE, THE FIGHT BACK, THE POWER FOR THE PEOPLE BY THE PEOPLE, I AM ALREADY FIGHTING A CRIMINAL LANDLORD MICHEAL BARTLETT AND THE KENSINGTON AND CHELSEA COUNCIL WHOM ARE ILLEGALLY PROTECTING THIS CRIMINAL LANDLORD, AND GOOGLE IF I HAVE TO I WILL FIGHT YOU TOO, I WILL STAND PROUD IN THE STREETS, I WILL DO A DOCUMENTARY, I WILL GET NEWSPAPER AND INTERNATIONAL COVERAGE OF BEGGING FOR WORK NOT MONEY DUE TO GOOGLE’S DESTRUCTION OF ME AND MY BUSINESSES

    THE LAST CHANCE GOOGLE FOR YOU TO TO DO WHAT SHOULD OF BEEN DONE MANY TIMES OVER THE ;LAST FEW YEARS AND TO GIVE ME THOUSANDS IN ADWORDS TO REPLACE ALL THE MONEY I HAVE LOST IN SERIOUS BUSINESS DAMAGES OVER THE LAST FEW YEARS.

    GOOGLE I CANNOT SPEAK TO ONE OF YOUR DRONES, I ALREADY HAVE A KIND MAN IN YOUR HEAD OFFICE WHOM IS WILLING TO HELP ME AS A FRIEND MAKE ME AN APP, BUT HE SAYS HE KNOWS NOT GOOGLE MAPS OR ANYTHING IN THAT RESPECT IN GOOGLE HE CANNOT HELP, MY PROBLEMS IS THIS, HE CAN MAKE ME ANYTHING BUT IF NOBODY CAN FIND ME? GOOGLE PLEASE NO MORE DRONES THAT SAY THE SAME LIES EVERY FEW DAYS, CONTACT ME AND BY EMAIL AND SHOW ME YOU ARE WILLING TO SORT THIS OUT, NOT TOMORROW, NOT IN 3 YEARS NOT EVERY 48 HOURS AND LYING, BUT NOW, AFTER ALL MY BUSINESS A LOSSES , NOW

    NOW NOT IN ANOTHER 2-3 YEARS TIME. I HAVE NO MORE TIME: YOU STOLE MY LIFE MY 30’S GOOGLE, IS IT ANY WONDER IM ON THE VERGE OF ENDING EVERYTHING?

    I NEED RESOLUTION NOW GOOGLE

    GOOGLE I NEED YOUR COOPERATION NOW

    LETS SORT THIS OUT NOW

    NO MORE GOOGLE, THIS IS THE LAST TIME BEFORE MY CAMPAIGN, WHICH WILL START SHORTLY THIS WEEKEND IF I HAVE NOT HAD MY MAPS ISSUES RESOLVED (INCLUDING BEING FOUND UNDER THE TERMS IN THE AREAS that i need to be found under !!!!!), AND TRUST ME IT WILL BE THE MOST ENTHUSIASTIC REVOLT IV EVER DONE.

Leave a Reply

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Name *