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How Google Is Fixing Its Small Business Problem

Steven Jacobs

How Google Is Fixing Its Small Business Problem

A few years ago, the paradox threatened to undermine the fundamentals of one of Google’s core revenues-generating products, AdWords. In 2011, the churn rate in its search advertising product spiked, leaving managers, including Joe DeMike, now the head of the customer experience lab at Google, scuttling to find a solution…

Street Fight Daily: Yahoo Cools On Local, Google To Update Wallet

The Editors

Street Fight Daily: Yahoo Cools On Local, Google To Update Wallet

A roundup of today’s big stories in hyperlocal content, commerce, and technology.Mayer: Yahoo Not Planning To Invest In Local Search Right Now (Search Engine Land)… A New Version Of Google Wallet Is ‘Coming Soon’ (Business Insider)… Redbeacon Home Services Marketplace Launches Android App, Refocuses On Mobile (TechCrunch)…