DialogTech | Street Fight

Street Fight Daily: Investments in Search Will Diversify, Inside Uber’s Social Strategy

Joseph Zappa

Street Fight Daily: Investments in Search Will Diversify, Inside Uber’s Social Strategy

A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technology… Search Spend to Diversify, Spreading Among Platforms Beyond Google… Uber Relies on Automation to Keep Its Paid Social Strategy Humming… Getting Detailed Insights Is Top Challenge for Programmatic Marketers…

7 Call Analytics Platforms Using Machine Learning to Identify Caller Intent

Stephanie Miles

7 Call Analytics Platforms Using Machine Learning to Identify Caller Intent

Providers are introducing adaptive learning technology to categorize data and generate insights from inbound phone calls, giving merchants the ability to better understand what types of telephone calls are being driven. Here are seven examples of call analytics and attribution providers using advanced technology to identify caller intent.