The Real Story Behind Sprout Social’s Newest Acquisition — And What It Means for the Future of Social Insights

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Sprout Social announced earlier this month that it was acquiring Tagger Media, one of the most well-known influencer marketing and social intelligence platforms on the market. The $140 million deal positions Sprout to become a leader in influencer marketing management — but that’s not the part of the story most people are talking about. The […]

Social Marketing Gets Redefined in the Era of AI

Social Marketing Gets Redefined in the Era of AI

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In an era where everyone is trying to get more done in less time, generative AI has become a valuable tool for social marketing professionals. According to a new survey from Sprout Social, conducted by the digital insights firm Cint, 71% of social media marketers have already started using AI and machine learning tools, and […]

Report: Consumers Seek Transparency From Brands on Social Media

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In surveying 1,000 U.S. consumers, the social media management platform Sprout Social found that 86% believe transparency from businesses is more important now than ever before, and more than half say they want brands to be more transparent on social media.

How Hospitality Brands Capitalize on Summertime Social Trends

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Social is becoming an increasingly popular channel for research and an important resource for word-of-mouth recommendations, with 67% of consumers saying that at least half of their searches result in a visit to a business, according to a 2017 survey by ReviewTrackers.

Research Highlights Shifting Social Media Dynamics for Brands

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Rachael Samuels, social media manager at Sprout Social, hopes that brand marketers who look at the research come away with a greater understanding that social cannot be approached with a one-size-fits-all mentality, and what works for one industry, or even one brand, may not work for another.

7 Fresh Ways SMBs Are Using Social Media for Marketing

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In order for business owners to maximize the impact of their expanded social media budgets, they need to think outside the box and try new tactics for reaching consumers online. Here are seven examples of fresh new ways that small and mid-size businesses can use social media for marketing in 2017.

6 Social Media Tactics that Reduce Marketing Costs for SMBs

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In addition to generating leads, building brand awareness, and adding credibility to a business, a well-implemented social strategy should also lower a merchant’s overall marketing expenses. Social media is oftentimes less expensive than other types of marketing, and can easily be used to leverage a merchant’s complimentary marketing programs.

Sponsored Content: 6 Strategies for Success in Social Media

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Business owners should be developing comprehensive social marketing strategies. Those merchants who haven’t taken the first step by creating Facebook pages and Twitter accounts for their businesses are losing out on customer loyalty, as well as new opportunities for growth.

6 Social Media Tools for Hyperlocal Publishers

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For a hyperlocal news publication to be successful, its editors have to do more than break news and tell fascinating stories. Using social media to promote great content and interact with local community readers is key. Here are six social media marketing tools that hyperlocal publishers can use to improve reader engagement…

5 Platforms for Tracking and Analyzing Customer Habits

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By analyzing check-in data, measuring customer engagement, and tracking overall sentiment on social networking and review sites, these firms help companies get a data-driven view into consumer habits — and ultimately identify their most valuable customers. Here are five platforms that merchants can use to track and analyze this latest wave of consumer information…

Case Study: Kansas Bar Leverages Twitter to Promote Foursquare Specials

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In an effort to market her business to deal-seeking customers without breaking Kansas’ strict liquor laws—which place limitations on the types of drink specials that bars can offer—Debbi Johanning has had to get creative. At The Sandbar in Lawrence, KS, which she and her husband David co-own, Johanning has offered free jukebox credits to people […]