polls | Street Fight

5 Platforms to Send Consumers Visit-Triggered Mobile Surveys

Stephanie Miles

5 Platforms to Send Consumers Visit-Triggered Mobile Surveys

The customer satisfaction surveys that most people are used to seeing on tabletops and cash wraps are undergoing an upgrade as hyperlocal vendors add location-based features to aid in the data collection process. “Intercept-style” surveys can be sent to customers at key moments in the purchasing process, like when they arrive at a store or after they’ve made a purchase…