Research Roundup: Comparing Franchisees and Independent Professionals

Comparing some surveys focused at opposite ends of the local small business spectrum — franchise operators and self-employed professionals — it feels like, though the industry is selling these groups the same marketing and commerce technology and services, the two segments are more different than similar.

Study Points to Opportunities to Help Big Marketers and their Affiliates

Brandmuscle’s analysis of its own customer base shows that co-op support is not aligned with digital and social media marketing. Nearly 60% of them manage their marketing themselves, though their digital efforts are more effective if they outsource management to agencies or vendors.

Report: More Than 70% of Franchisees Use a Digital Agency

Franchisees (and their co-op spending) represent an important segment of the local digital marketing ecosystem, and a new report reveals that these businesses are starting to accelerate their adoption of digital media and platforms, and are increasingly working with digital agencies.

Franchises Make Scale Profitable for’s Two-State Network has taken its New Jersey-centered franchise model for community news to adjacent and competitive Westchester and Putnam Counties in New York State’s heavily suburban Lower Hudson Valley. In this Q&A, founder and CEO Mike Shapiro explains how he’s been able to scale his seven-year-old community network through franchising, and do it largely through self-financing.

Study: Franchises Spend ‘Nearly Half’ of Marketing Budgets on Digital

Franchises, equipped with the resources of a large brand but the flexibility of a small business, could help provide a critical stepping stone for vendors looking to reach SMBs. New data shows they are substantially more digitally advanced than their independent counterparts…

Street Fight Daily: Google’s New Call Unit, Main Street Hub Raises $20M

A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technology…Pay-Per-Call: Google Introduces “Call-Only” AdWords Units (Local Search Insider)… Main Street Hub Lands $20M To Bring Social Media Marketing To Small Business (TechCrunch)… Digital First — What Then? (Medium)…

Street Fight Daily: Google Eyes Softcard, Lyft Seeks Mega-Funding

A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technologyGoogle Is In Talks With Mobile Payments Company Softcard (TechCrunch)… Lyft Seeking New Mega-Funding to Battle Uber (Recode)… Are Facebook And Yelp Losing The Support Of Small Businesses? (Pando)…

Street Fight Daily: Mobile Ad Revenue Hits $19B, Food Delivery Roll-Up

A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technologyIAB: Search And Display Fuel $19.3B In Worldwide Mobile Ad Revenue (AdExchanger)… Delivery Hero Joins The $1B Valuation Club As It Gobbles Rival (TechCrunch)… Yahoo Dusts Off E-Commerce Service to Juice Revenue (Wall Street Journal)…

Finding the Right Point of Contact At: A Franchise Organization

Crafting the perfect pitch is only part of the challenge. For hyperlocal vendors trying to generate traction in a crowded marketplace, being able to locate the best point of contact at each of the individual companies being pitched is an incredibly important part of the sales process. Here are four strategies for finding the right person to pitch at a franchise organization, from hyperlocal executives who’ve had success…

With Quiznos, Groupon Tries to Prove It Can Spur Repeat Business

In an attempt to show its deals aren’t all one-offs, Groupon yesterday announced a deal with repeat business built in — a punch card for eight sandwiches or salads at Quizno’s sub shops worth approximately $50, offered for nearly half price.