Study: Half of Marketers Don’t Trust Their Own Data
Nearly half of marketers have doubts about the reliability and accuracy of their digital data, despite spending thousands per month on their technology stacks. That’s according to a new study by Forrester and Zeta Global, which found that data challenges increase as more solutions get added to a company’s tech stack. Although 85% of companies […]
The Future of AI Is Here: Reflections on IBM Think
Damian Rollison: Among hundreds of sessions, exhibits, and demos, one theme came through clearly at IBM Think this month in San Francisco: for large enterprises especially, the AI-driven future for which we’ve been told to prepare is already here. In fact, enterprise companies are using IBM’s Watson technologies today to address a myriad of challenges inherent in the scale of those businesses.
5 Platforms Connecting Local Customers to their Online Footprints
More than half of marketers expect cross-channel measurement and attribution to occupy most of their time, attention, and resources in the coming year. Many of these marketers will be exploring new technologies that close the loop on attribution and unlock the hidden connections between web viewing sessions and in-store purchases around the globe.
#SFSNYC: Beyond the Check-In: Big Data Analytics and the Evolution of Foursquare
Dennis Crowley started Foursquare in 2009 from his kitchen in Manhattan with a lofty vision: Amass enough data to map out specific areas, build a location-based recommendation engine, and create navigation software. But when the company introduced gaming dynamics to encourage check-ins, that’s what it became known for. Today, Foursquare’s ambitions and vision lie well beyond the check-in.
Online Reviews Providing Insights That Help Brands Compete
The evidence is in. Reviews on social media have a material impact on the capital investments made by nationwide brands. The key is strength in numbers: A national brand will be more likely to have the critical mass of reviews required in order to move beyond anecdotal evidence and glean statistically significant results.
Better Use of Data Could Dramatically Alter Local Digital Sales
Data is a core principle of digital marketing today, yet when it comes to local, big data has not penetrated very deeply where the sales process is concerned. All of that is about to change with the appearance of multiple companies trying to put data at the center of the way digital marketing is presented and sold to local businesses.
Swipely CEO: We Want to Provide the Operating Platform That Restaurants Run On
“If you’re not going to fundamentally improve the guest experience, then there’s really no motivation for either the consumer to change the way that they’re buying in the restaurant or for the merchant to replace the operating practices they have,” said Swipely CEO Angus Davis about mobile payments.
Street Fight Daily: Yelp’s Case Against Google, Urban Airship CEO Resigns
A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technology… Leaked Documents Show How Yelp Thinks It’s Getting Screwed By Google (TechCrunch)… CEO Of Startup Urban Airship Leaves Company After Being Accused Of Sexually Assaulting His Ex-Girlfriend (BusinessInsider)… Finding Ways to Use Big Data to Help Small Shops (New York Times)…
What Real-Time Computing Means for Local Commerce
Earlier this month, SAP, the german business software giant, announced that it plans to put a version of its real-time analytics software Hana online. The computing platform is one of a number of new analytics products that use so-called in-memory processing — a reference to a computer’s temporary, or working memory — to rapidly analyze vast amounts of data in an instant, allowing businesses to draw insights and make decisions in a matter of milliseconds…
Street Fight Daily: Staples Ditches Bricks, Flickr Founder Goes Hyperlocal
A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technology… Staples to Close 225 Stores as Sales Move Online (New York TimesS)… Flickr Co-Founder Seeks Another Hit With New Findery App (Reuters)… Yahoo Rolling Out Indoor Maps (SearchEngineLand)…
Big Data and Local Search: The Netflix Precedent
We’ve entered an era when product decisions can be made not by analysis of demographics or user testing but by extremely fine-tuned measurements of current user activities. For local search, the question becomes just how many of our passive online activities can be converted into data points to be examined for purposes of marketing and product development?
Street Fight Daily: Groupon Pays Up, Yelp Shines in Apple Maps
A roundup of today’s big stories in hyperlocal content, commerce, and technology.… Groupon Promising Merchants “Lowest Cost” Payments Service (And It’s Using an iPhone) (All Things D)… You May Hate Apple Maps, But the Yelp Integration is Something to Love (Venture Beat)… How Better Location Data Could Mean More-targeted Mobile Ads (GigaOm)…
Restaurant POS System Trends to Look Out for in 2019
2019 is all about connectivity when it comes to POS systems. The role of the POS system, used primarily for billing, has evolved into an operations hub that connects all your online order sources, guest-facing technology, and your kitchen (via Kitchen Display Systems). It’s the foundation of a technical system that helps you manage your restaurant operations better on the whole. Here are the cutting-edge trends.