How to Leverage Mobility Data to Bring Consumers Back In-Store

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Rising inflation is changing the way consumers shop and decreasing the number of trips people make to brick-and-mortar stores. While the change in behavior could be a stumbling block for some specialty retailers, it’s also providing brands with an opportunity to more effectively leverage mobility data to target consumers in ways that weren’t possible prior to the pandemic.

Brand Advertisers Hunting for Safe Spaces to Access Audience Targeting Information

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In the privacy-first era we now find ourselves in, brand advertisers are on the hunt for safe spaces to access audience targeting information. Data clean rooms should be an obvious solution for this — providing brands with secure environments to connect distributed data across multiple platforms and parties. In reality, though, data safe rooms are often under-utilized. In fact, according to research from Habu, more than half of marketing professionals say they have never used one.

Yelp Mailchimp

Yelp Is Making It Easier to Add Review Content to Email Campaigns

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As businesses work to increase the return on investment of email marketing, Yelp is launching a new feature designed to add local reviews and other user-generated content to Mailchimp campaigns.

5 Cloud-Based Platforms for Optimizing Retail Returns

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Returns are soaring along with e-commerce transactions. Here are five return management and pick-up services designed for retail businesses.

customer experience retail

Report: BOPIS Use Soars While Demand for Curbside Pickup Declines

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More than half of retailers (54%) are now offering BOPIS (buy-online, pick-up in-store) services, but just 31% are showing store inventory availability online. One third of retail brands have a mobile app, and an impressive 76% are accepting contactless payments in-store. 

Demand for Ad Buying Diversification Juices OOH Market

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With fewer consumers spending time at home, traditional website banner advertising is becoming less relevant. Meanwhile, particularly in large cities, like Los Angeles, New York, and Dallas, investments in OOH campaigns are on the rise.

Retailers Leverage Omnichannel Strength to Launch Curated Marketplaces

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As retailers like Macy’s start selling products from other brands via their own third-party marketplaces, there are questions about the cost-to-benefit ratio.

Back in Action: U.S. Consumers Lead the Return to In-Store Shopping

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Surveying more than 12,000 shoppers, Mood Media found that 38% of consumers are shopping in-store more often now than two years ago, and 33% are shopping in-store at the same level.

Hyperlocology, mParticle Partner to Enable Localized Marketing for Franchise Brands

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A new partnership between the multi-location advertising platform Hyperlocology and mParticle, a customer data platform, could have major implications for franchise brands.

Ad Tech and Privacy

6 Modern CDPs for Multi-Location Retailers

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Beyond just serving as a tool for collecting and processing data from outside sources, though, modern CDPs are being used by multi-location retailers to actually develop hyper-personalized marketing campaigns based on first-party data.

Yahoo Partners with Lowe’s to Power Off-Site Media Experiences for Advertisers

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Yahoo announced that it has partnered with Lowe’s to power off-site media experiences for Lowe’s roster of brand advertisers. The deal positions Yahoo as the technology backbone for Lowe’s One Roof Media Network, enabling all off-site media buying and ad inventory not on Lowes.com or the Lowe’s mobile app.

5 Tools for Fake Review Detection

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Consumer reviews matter now more than ever, but fake online reviews are at an all-time high. The issue has prompted FTC action as well as new guidelines for retailers that solicit online reviews. While most people can’t spot inauthentic reviews, 67% of consumers say they are concerned about review fraud. 

Travel Brands Play Catch-Up as Consumers Seek Mobile Capabilities

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As consumers grow more comfortable using mobile tools for communication and commerce, the disconnect between what travel brands are offering and what travelers are seeking is growing wider.

Halloween Season Amplifies Consumers’ Impulse to Buy

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The cost of Halloween sweets will rise 34% compared to last year, according to data from PayPal, but that isn’t stopping retailers and brands from doing what they can to influence which products consumers purchase.

Pro Soccer Club Uses Fan Experience Data to Improve Engagement 

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The Oakland Roots Soccer Club is working with UserTesting to collect real-time insights from fans and develop more engaging digital experiences.

Tools to Address Labor Shortages

How Retailers are Using AI to Create Dynamic Return Policies

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Return policies that are frictionless, transparent, and consumer-friendly have been shown to lead to dramatic increases in profitability and brand loyalty, but bridging the gap between online and offline product returns has been a longstanding challenge for multi-location retailers.

Retailers Tackle Excess Inventory with Demand Planning Tools

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The scramble to move excess summer inventory ahead of the holiday shopping season is forcing retailers to take a second look at new technology designed to help companies determine how much to discount or raise pricing to maximize profitability. At o9 Solutions, an enterprise AI software platform provider, retail clients are increasingly seeking out demand planning tools to help with demand sensing and inventory visibility. 

Meta Introduces “Third Screen” to Brand Marketers at Place 2022

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Everyone’s talking about the metaverse. What does it really mean, and what impact will the metaverse have on local commerce over the next decade?

5 Digital Asset Management Tools for Multi-Location Brands

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For multi-location brands with hundreds of store locations controlled by individual managers, digital asset management is about reducing risk.

virtual reality metaverse

Brands Test Both Luxury and Accessible Metaverse Marketing Campaigns 

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Luxury fashion brands like Gucci and sports retailers like Nike are selling digital versions of popular real-world products for thousands of dollars in the metaverse, and the fast-fashion retailer Forever 21 is selling products in Roblox that cost less than $1 each. The high/low approach is just one of many being tested by big name brands.