5 Cloud-Based Platforms for Optimizing Retail Returns

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Returns are soaring along with e-commerce transactions. Here are five return management and pick-up services designed for retail businesses.

Apple’s Search Ad Business Triples in Market Share

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AppsFlyer reports in its latest mobile advertising Performance Index that Apple Search Ads tripled in market share since 1H 2020. During the same period, other search ad competitors’ market share declined, the most consequential (read: billions in revenue) being Google and Meta.

What’s Old Is New Again: Marketers Adopt Marketing Mix Modeling

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As signal loss complicates granular measurement frameworks like multi-touch attribution, marketers are reconsidering more holistic techniques like marketing mix modeling, or MMM. 

Identity is Table Stakes, But There’s More Than One Table

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Since first-party cookies and login-based user targeting have now become key marketing elements, and new platforms are continuing to evolve and emerge, all marketers should be identifying people across multiple platforms — not just tracking various click patterns.

customer experience retail

Report: BOPIS Use Soars While Demand for Curbside Pickup Declines

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More than half of retailers (54%) are now offering BOPIS (buy-online, pick-up in-store) services, but just 31% are showing store inventory availability online. One third of retail brands have a mobile app, and an impressive 76% are accepting contactless payments in-store. 

Demand for Ad Buying Diversification Juices OOH Market

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With fewer consumers spending time at home, traditional website banner advertising is becoming less relevant. Meanwhile, particularly in large cities, like Los Angeles, New York, and Dallas, investments in OOH campaigns are on the rise.

The Creator Economy Accelerates

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Adobe’s annual Max event is happening this week in LA, its first physical rendition since Covid lockdowns sidelined the event world. Max is all about the creator economy, the emerging crop of individuals and SMBs that create content. This has been Adobe’s target market for two decades. This all manifests in the ever-growing Creative Cloud… […]

How AI Can Help Retailers with Supply Chain Disruption

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The pandemic, Russia’s invasion of Ukraine, and climate change are fueling supply chain disruption. This has cost retailers billions as they struggle to get products to customers and optimize product distribution for demand. Better forecasting can help.

Retailers Leverage Omnichannel Strength to Launch Curated Marketplaces

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As retailers like Macy’s start selling products from other brands via their own third-party marketplaces, there are questions about the cost-to-benefit ratio.

Back in Action: U.S. Consumers Lead the Return to In-Store Shopping

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Surveying more than 12,000 shoppers, Mood Media found that 38% of consumers are shopping in-store more often now than two years ago, and 33% are shopping in-store at the same level.

Hyperlocology, mParticle Partner to Enable Localized Marketing for Franchise Brands

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A new partnership between the multi-location advertising platform Hyperlocology and mParticle, a customer data platform, could have major implications for franchise brands.

Ad Tech and Privacy

6 Modern CDPs for Multi-Location Retailers

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Beyond just serving as a tool for collecting and processing data from outside sources, though, modern CDPs are being used by multi-location retailers to actually develop hyper-personalized marketing campaigns based on first-party data.

How Post-Pandemic Shopping Habits Affect Black Friday and Cyber Monday

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Consumers aren’t holding off on gift purchases until the day after Thanksgiving. Retailers who’ve always counted on Black Friday in particular and the Cyber Five (Thanksgiving through Cyber Monday) in general to push them into profitability for the year need to develop new strategies based on data.

New Hires at Iterable, Connatix, and Criteo

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The Street Fight new hires roundup features movers and shakers in adtech, martech, e-commerce, localized marketing, location intelligence, and more. This month’s roundup features new hires at Iterable, Connatix, and Criteo.

Ad Tech and Privacy

Why Omnichannel Advertising Is Essential in the Current Economy

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Faced with economic uncertainties from inflation and recession to war and prolonged supply-chain disruption, marketers more than ever need to lean into omnichannel advertising.

Yahoo Partners with Lowe’s to Power Off-Site Media Experiences for Advertisers

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Yahoo announced that it has partnered with Lowe’s to power off-site media experiences for Lowe’s roster of brand advertisers. The deal positions Yahoo as the technology backbone for Lowe’s One Roof Media Network, enabling all off-site media buying and ad inventory not on Lowes.com or the Lowe’s mobile app.

5 Tools for Fake Review Detection

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Consumer reviews matter now more than ever, but fake online reviews are at an all-time high. The issue has prompted FTC action as well as new guidelines for retailers that solicit online reviews. While most people can’t spot inauthentic reviews, 67% of consumers say they are concerned about review fraud. 

Is TikTok Getting into the Fulfillment Business?

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It seems TikTok wants to beef up its e-commerce operations in TikTok Shop. Getting into the fulfillment business could help the company drive commerce.

Emodo Launches AI-Driven Native Ads for Brands and Publishers

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Emodo, which calls itself an “intelligent exchange” focused on helping both advertisers and publishers, launched an AI-driven native ad offering today called Adapt. The offering will aim to allow advertisers to craft seamless, captivating ads in trusted publisher contexts while helping publishers drive ad revenue without interrupting user experiences.

Ad Tech and Privacy

CDPs Can Deliver Bottom-Line Results — If Used as Intended

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A CDP won’t necessarily replace as many tools in the business’ tech stack as some business leaders might hope. We need to understand a CDP’s real capabilities and set reasonable expectations for their overall utility.