5 Mobile Tools SMBs Can Use to Collect Guest Feedback

The customer feedback cards that restaurants once placed on tabletops are are being replaced with digital platforms designed to solicit feedback from guests and find resolutions to problems — before they result in negative online reviews. Here are five tools that merchants can use to collect feedback from guests on their mobile devices…

Case Study: Seattle Office Caterer Grows Business With Mobile Payments

At Molly’s Salads in Seattle, Washington, founder Stefan Kalb needed an easy way to collect payments from customers without being present in person. His solution? Seconds, a mobile commerce platform that customers can use to pay via text message…

5 Online Marketing Strategies Every Restaurateur Should Know About

Creating an effective online marketing campaign isn’t always a simple task — especially for restaurant owners that are used to focusing the majority of their time and energy on what’s happening in the kitchen. In recent years, a number of hyperlocal platforms have stepped in to make it easier for independent restaurateurs to develop websites, manage social media, and cultivate better relationships with their customers online…