Case Studies

Case Study: Coffee Chain Tracks Service Levels with Mobile Messaging Tools

by Stephanie Miles Share this  
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For Philz Coffee, a “third-wave” coffee chain with a focus on drip coffee, customer service has become a differentiating factor. For more than three years, Philz has been working with hyperlocal vendor OwnerListens to collect valuable feedback from customers.

Foursquare
News & Analysis

Street Fight Daily: Foursquare Execs Decamp, Apple Mulls Mobile Payments

by The Editors Share this  
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A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technology… Foursquare’s COO, Biz Dev Head Are Leaving (Recode)…
Apple Discussing iPhone Payments Service With High-profile Retail Brands (9to5Mac)… Ad Tech Companies Create Mobile Ad Exchange to Rival Google, Twitter (AdAge)…

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