Beyond Maps & Maps: AI Visibility the New Growth Lever for Multi-Location Brands

Beyond Search: AI Visibility the New Growth Lever for MULO Brands

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For years, agencies have measured local search success with a simple formula: check Google Maps and Search rankings, optimize, repeat. However, the rise of AI-driven search experiences, including Google’s AI Overviews and AI Mode, Gemini, and of course standalone tools like ChatGPT, has fractured what “local visibility” means, with AI visibility creating both a challenge and […]

What's Next at Yext? A Preview With Brooke Henderson

What’s Next at Yext? A Preview With Brooke Henderson

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AI-powered search is clearly one of the hot topics today for both MULO (multi-location) brands, as well as single-location operators. Who better to prepare you for the massive changes that lie ahead than Brooke Henderson, VP of U.S. Strategic Partnerships at YEXT, a company that has led the industry in helping brands get “found” and […]

Streets Ahead: Google’s Knowledge Cleanup, New Profile Signals, and the Page Every Business Needs for AI Search

Streets Ahead: Google’s Big Cleanup, New Profile Signals, and the Page Every Business Needs for AI Search

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In this week’s Streets Ahead update, SOCi discusses Google’s Knowledge Graph purge, new user-confirmed attributes in business profiles, and how a “Why Choose Us” page can help your business stand out in AI search. Google Purges 3 Billion Knowledge Graph Entities The News  Google has reportedly removed about 3 billion entities from its Knowledge Graph […]

Yext Report Confirms AI Search Is Reshaping Brand Discovery

Yext Report Confirms AI Search Is Reshaping Brand Discovery

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AI tools are no longer experimental — they’re mainstream. According to Yext’s new 2025 AI Search Archetypes report, 62% of consumers globally now trust AI tools to guide their brand decisions, signaling a major behavioral shift in how people search, compare, and commit to brands. The study, conducted in partnership with Researchscape, surveyed over 2,200 […]

Streets Ahead: ChatGPT for Search and Google Local Ranking Guidelines

Streets Ahead: ChatGPT for Search and Google Local Ranking Guidelines

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In this week’s Streets Ahead update, SOCi discusses ChatGPT becoming a mainstream search tool, Google revising local search ranking guidelines and updating Business Profiles with social links. Adobe Study: 77% of Americans Use ChatGPT for Search The News  A recent Adobe survey of 800 consumers and 200 marketers reveals that ChatGPT is becoming a mainstream […]

Streets Ahead: TikTok Returns, Google AI-Powered Q&A Street Fight

Streets Ahead: TikTok Returns, Google AI-Powered Q&A

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In this week’s Streets Ahead update, SOCi discusses the return of TikTok and a new AI-powered Google feature for local answers. TikTok Returns to App Stores Amid Uncertainty The News After weeks of being unavailable for new downloads, TikTok is back in Apple and Google app stores. From January 19 until last week, new users […]

Google’s Search Labs and Optimizing Local Pages for AI Search Street Fight

Streets Ahead: Google’s Search Labs and Optimizing for AI Search

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In this week’s Streets Ahead update, SOCi discusses Google’s Search Labs latest experiment and optimizing local pages for AI search. Google’s Search Labs Tests AI for Business Leads The News  Last week, Google’s Search Labs introduced a new experiment called “Ask for me,” an AI-powered feature designed to call businesses on your behalf to gather […]

Streets Ahead Metas AI Search Engine Foursquare Shutters App Street Fight

Streets Ahead: Meta’s AI Search Engine, Foursquare Shutters App

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In this week’s Streets Ahead update, we discuss Meta building an AI search engine and Foursquare shuttering it’s original app. Meta Building an AI Search Engine? The News Meta has reportedly been developing its own AI search engine, aiming to crawl and index the web for up-to-date information on current events and diverse topics to expand […]