Local Merchants | Street Fight

Tag archive for "local merchants"

Case Studies

Case Study: Using Hyperlocal to Get Around Franchise Marketing Restrictions

No Comments 03 July 2014 by

Rather than feeling stifled by T-Mobile’s promotion restrictions, Robert Keyser, A-1 Wireless’ director of sales and operation, says he challenged himself to find a local marketing solution that would fit. T-Mobile was willing to approve his use of LoyalBlocks because the company didn’t feel that the platform would hurt their brand...

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Case Studies

Case Study: Mountain Shop Finds Balance Between Paid and Unpaid Promotions

No Comments 12 June 2014 by

Soon after taking over control of the 34-year-old mountain shop Alpenglow Sports, in Tahoe City, California, Brendan Madigan got to work crafting a strategic marketing plan that included both online and offline initiatives and relied heavily on social media for generating awareness among customers in his target demographics...

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Case Studies

Case Study: Golf Club Brings Back Deal Buyers With Rewards Program

No Comments 08 May 2014 by

In her role as manager at Southern Pines Golf Club, Elaine Millar is responsible for the digital marketing strategy for the 18-hole course. Millar uses her rewards program as a promotional tool to keep the customers she gains through local deal sites coming back for future visits after their promotions have been redeemed...

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Case Studies

Case Study: Toy Store Upgrades Customer Experience With mPOS System

No Comments 30 April 2014 by

Managing the operations, staffing, and financials at his growing after-market Lego business has left John Masek with little time to spend dealing with the technological infrastructure necessary to run a traditional hardware point-of-sale system. Mobile POS systems with integrated rewards programs can give mom-and-pop businesses an edge against large retail chains...

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Case Studies

Case Study: Texas Pharmacy Leverages Beacons for In-Store Offers

No Comments 10 April 2014 by

Rather than going it alone and creating a targeted marketing platform from the ground up, Tarrytown Pharmacy owner Mark Newberry opted to work with a hyperlocal startup that was looking for businesses to test out its platform. The company, Shelfbucks, offers personalized deals to people shopping in store using iBeacons...

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Case Studies

Case Study: Local Bakery Chain Scales With Hyperlocal Tools

1 Comment 27 March 2014 by

At Cako, a mini bakery chain in the midst of expansion, co-owner Albert Chen says it’s difficult to provide the same level of customer service when he can’t be present inside all of his stores on a 24/7 basis. One way that Chen is working to avoid the mistakes that other growing businesses have made is by utilizing hyperlocal tools that provide him with data about what products and flavors his customers are buying...

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Case Studies

Case Study: Hospitality Group Replaces Direct Marketing with Hyperlocal Campaigns

No Comments 20 February 2014 by

As mobile marketing picks up steam and consumers get more comfortable downloading branded apps on their smartphones, Wind Creek Hospitality marketing VP Michael Perhaes is becoming less reliant on direct marketing techniques for customer retention and acquisition. Although Wind Creek's mobile apps are still new, Perhaes is already seeing response rates that are much higher than those he has achieved through email marketing alone...

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Case Studies

Case Study: Restaurant Chain Uses Loyalty Data to Improve Customer Experience

No Comments 12 February 2014 by

If sales of a particular menu item seem slow this month, then Lucas Clarke is curious to know why that is. The director of marketing at MAD Greens, a Colorado-based chain of restaurants that specializes in seasonal salads and sandwiches, Clarke uses the data from his company’s card-linked mobile loyalty program to learn about sales trends in real-time...

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Features

Mobile

How Merchants Can Create a Comprehensive Strategy for Mobile

No Comments 03 February 2014 by

Building a mobile-optimized website is certainly a starting point, but it’s far from the last step a local merchant needs to take when developing a comprehensive mobile strategy. Although small business owners tend to be more interested in mobile than outsiders give them credit for, it’s the process of combining those solutions to create a comprehensive strategy that trips many merchants up. Here are six tips for local merchants who are interested in putting together mobile strategies for their businesses...

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Case Studies

Case Study: Pizza Chain Uses Customer Data For Targeted Offers

No Comments 22 January 2014 by

At Patxi’s Pizza, a pizza chain with 12 locations in California and Colorado, marketing manager Jordana Heinke uses the purchasing data she gathers through her company’s mobile loyalty program to send highly-targeted offers to her most frequent customers. “We can immediately see changes happening with volume of interest and redemption if we change a reward,” Heinke says...

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The “Commerce Graph” is a new framework we have developed to think about the future of physical exchange. The model offers an alternative to the dominant narrative about the commerce landscape that frames digital networks as an adversary of physical exchange.

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