How Retailers Are Personalizing the Shopping Experience This Holiday Season
The biggest story this holiday shopping season isn’t expected to be any specific toy or garment that’s flying off the shelves, but the way consumers are being recognized and how they’re finding the products they ultimately purchase when they shop inside physical stores. With holiday retail sales expected to increase just 1.8% this year, retailers […]
7 Automated Customer Service Solutions for Merchants
Savvy business owners are looking for ways they can use hyperlocal technology to manage the increasing number of customer requests, issues, and even complaints, without taking time away from the hundreds of other tasks they juggle on a daily basis. Here are seven examples of platforms that can help businesses react nimbly and effectively.
Street Fight Daily: Visa, Mastercard Back NFC, Skyhook Finds an Exit
A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technology.… MasterCard, Visa back smartphone payment (Financial Times)… In Mobile Location Tie-Up, Skyhook Wireless Sold to TruePosition (Recode)… Why the Web’s Biggest Players are Gobbling up Location-based Apps (Digiday)…