Study Finds Rewards Drive Bigger Baskets – and Brand Switching
A new 2026 study from XCCommerce found that 46.8% of shoppers buy more than planned or switch brands when redeeming rewards. The data suggests promotions are no longer just loyalty tools. They actively drive incremental spend, especially when offers are simple, timely, and delivered through owned channels like email and text. StreetFight spoke with XCCommerce […]
Getting Brandy With Reilly Newman
Reilly Newman is the co-author of a book called Brandy: 101 Sips of Wisdom for Attaining a Successful Brand. Whereas in the past, MULO (multi-location) brands had significant control over how they presented themselves, both at the corporate and local levels. Social media has disrupted that model, and brand reputations are as likely to be impacted […]