Looking Into the Future of Cashierless Retail

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Are the perceived privacy issues that go along with shopping in a cashierless environment causing retailers to hold back on adopting smart checkout technology?

5 Cashierless Retail Platforms

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In a bid to minimize contact between customers and employees, retailers have started investing more heavily in these cashierless retail platforms.

Qualifying and Quantifying 2020’s E-commerce Surge

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Spending hasn’t declined — it’s just shifted. One of the themes we’re seeing is that the standouts of 2020 are those who have shifted with it. We’re talking here about a broad definition of e-commerce — not just ordering things online, but any digital or mobile purchase.

For example, in local commerce, these digital fulfillment models include mobile order-ahead functions in QSR and coffee. They also include curbside pickup for physical goods. And in an even broader sense (and looking forward), they will include touchless or cashier-less retail in a post-Covid era of physical retail.