Most apps live on Apple’s App Store — home to nearly two million apps and access to 100 million iPhone users. Once a brand joins these ranks, there’s one goal: Drive positive ratings that entice more users to download and try the app. High ratings are critical for app visibility, as a higher rating has a strong correlation to trial, and Apple ranks those with more positive ratings and reviews higher than apps with negative ones.
But this ratings system can be manipulated to create false app ratings and skew scores, and that’s a bigger problem for marketers than they may realize.
3 Reasons Why Marketers Should Care About False App Reviews
Most apps live on Apple’s App Store — home to nearly two million apps and access to 100 million iPhone users. Once a brand joins these ranks, there’s one goal: Drive positive ratings that entice more users to download and try the app. High ratings are critical for app visibility, as a higher rating has a strong correlation to trial, and Apple ranks those with more positive ratings and reviews higher than apps with negative ones.
But this ratings system can be manipulated to create false app ratings and skew scores, and that’s a bigger problem for marketers than they may realize.