business reviews | Street Fight

5 Reasons Why Your Business Needs Negative Reviews

Rodney Gin

5 Reasons Why Your Business Needs Negative Reviews

All business owners cringe at the sight of a one- or two-star review shown publicly on any review site. The immediate feeling is often disbelief, anger, and resentment toward both the customer and the review site. There is almost nothing that makes business owners more emotional than public criticism of their work. But emotions aside, negative reviews can actually be a good thing. Here are five ways they can help your business thrive.

Poll: Bad Experiences More Likely to Inspire Reviews

Patrick Duprey

Poll: Bad Experiences More Likely to Inspire Reviews

A poll of 1,000 U.S. respondents found that 19.1 percent of respondents are more likely to write a review after a poor experience, and 16.8 percent after a pleasant one. Another 42.5 percent said they’re equally likely to write a review regardless of the experience, and 21.6 percent said they’re not likely to write a review at all. The poll was conducted on behalf of Street Fight by third-party opinions site Toluna…