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The Covid-19 pandemic challenged companies to manage their reputations across many channels at a time when customers felt unsafe going to stores. In addition, brand safety, walled gardens, and unexpected changes from Big Tech continued to complicate social strategy and reputation management.

Speakers: Sarah Cucchiara (BrandMuscle). Mike Blumenthal (NearMedia). Donny Dye (Tiger Pistol).
Moderator: Joe Zappa (Street Fight)

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