The App-or-Web Dilemma: Where Brands Should Steer Holiday Shoppers

The App-or-Web Dilemma: Where Brands Should Steer Holiday Shoppers

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A shopper clicked on your Black Friday email. They landed on your mobile site, ready to buy. A full-page interstitial pops up: “Download our app for a better experience!” They closed it. Lost sale: $150. Multiply that by thousands of clicks during peak shopping days, and you’re leaving serious money on the table. Most retailers […]