January 2019 – Street Fight

How Savvy Brands Are Getting Mobile Offers Into the Hands of Consumers

Stephanie Miles

How Savvy Brands Are Getting Mobile Offers Into the Hands of Consumers

“For brick-and-mortar businesses, the focus on driving foot traffic through mobile couponing is even more important due to the convenience of online shopping. We see mobile coupon platforms becoming ubiquitous and affordable for even small businesses to create, design, and distribute their own coupons,” Katie Wilson, CEO of TapOnIt and a digital advertising veteran, tells our senior editor Stephanie Miles.

Trending Now: Brands Shifting Mobile Ad Budgets from Facebook to Google UAC

Brian Bowman

Trending Now: Brands Shifting Mobile Ad Budgets from Facebook to Google UAC

Brian Bowman: There’s an emerging trend in the advertising industry—for the first time, brands are shifting significant mobile advertising budgets from Facebook ads to Google Universal App Campaigns (UAC). While Facebook advertising has largely dominated mobile marketing budgets, this migration of budgets to Google’s platform has been a helpful shift to diversify risk tied to any single platform. Why is this shift happening now, and what does it mean for brands?

Urban Airship Acquires Accengage, Becomes World’s Largest Mobile Customer Engagement Company

Joseph Zappa

Urban Airship Acquires Accengage, Becomes World’s Largest Mobile Customer Engagement Company

Urban Airship, which serves Fortune 25 brands such as Adidas, BBC, and Vodafone, indicated that it would use the combined resources now at its disposal to expand the technical capabilities of its slate of mobile solutions. It will also take advantage of Accengage’s native expertise in the European market, particularly at a time when increased regulation on both sides of the Atlantic is underscoring the importance of strong policy and PR teams.

Google and Amazon Escalate Voice ‘Platform Wars’

Mike Boland

Google and Amazon Escalate Voice ‘Platform Wars’

Mike Boland: Any entity competing for local commerce—publishers, brands, ad-tech players—has a looming platform choice for voice. Like the platform wars between iOS and Android, it’s a matter of deciding where to apply finite resources and development muscle. Maybe the answer is “both” Google and Amazon. But for now, Google appears to have the lead.

Doddle Launches in US, Pushing Click-and-Collect Forward for American Retail

Joseph Zappa

Doddle Launches in US, Pushing Click-and-Collect Forward for American Retail

Touting the fact that 70% of U.S. shoppers have leveraged click-and-collect options at their disposal in the last six months, Doddle, which has been active in the UK, will be helping major retail partners such as Amazon create smoother buying experiences for customers who want to take advantage of one-click online ordering while avoiding the process of delivery.

In On-Demand Economy, Brand Partnerships Could Mean Big Paydays

Stephanie Miles

In On-Demand Economy, Brand Partnerships Could Mean Big Paydays

Partnerships between on-demand technology providers and global restaurant brands are generating big bucks and creating buzz about what’s possible for the ever-evolving on-demand delivery industry. Tech companies allow retailers and QSRs to keep up with the latest standards for convenience, and partnering with a brand name like Starbucks or McDonald’s can expand the audience of potential users for a growing on-demand startup.

AT&T Says It Will Stop Selling Location Data as Practice Comes Under Greater Scrutiny

Joseph Zappa

AT&T Says It Will Stop Selling Location Data as Practice Comes Under Greater Scrutiny

AT&T announced late last week that it will stop selling location data, following an investigation from multimedia publication Motherboard indicating that a bounty hunter (yes, bounty hunter) equipped with a few hundred bucks and a phone number can track down the phone’s owner within a couple blocks’ radius. Verizon and T-Mobile joined AT&T in saying they would soon wind down any remaining location-data sharing deals.

This Solution Showcases the Future of Collecting Customer Feedback at POS

Joseph Zappa

This Solution Showcases the Future of Collecting Customer Feedback at POS

Online reviews are one of the hot trends in local, reshaping how brick-and-mortar businesses stand out when trying to attract nearby customers. Tapping into the local Zeitgeist in a different use case, TruRating and GK Software are integrating their tech to allow businesses to garner feedback from their customers at the point of sale.

Forget the Alexa-Powered Toilet. The Big Local News at CES is the Amazon Echo Auto

Joseph Zappa

Forget the Alexa-Powered Toilet. The Big Local News at CES is the Amazon Echo Auto

While it may be the Alexa-powered toilet dominating water-cooler conversation this week, the real device to look out for is Amazon’s Echo Auto, an Alexa-powered, voice-activated product that will provide all the utility of Alexa, and connections to other voice-activated devices, from the dashboard of buyers’ cars. The device, which can be requested for just $25 and is available to a limited number of consumers now, has already been requested a whopping one million times—and counting.

Big Data Helps Predict Which Brick-and-Mortar Locations Will Thrive and Fail

Stephanie Miles

Big Data Helps Predict Which Brick-and-Mortar Locations Will Thrive and Fail

While the Gap says its decisions are being made based on traffic trends and profits—the brand saw a 7% decline in quarterly comparable sales—data scientists from top technology firms are working feverishly behind the scenes to use big data to predict which store closures could come next. Having a heads up on which retail locations have a high likelihood of closing could benefit those in the commercial real estate sector, as well as retail brands looking to decide on future store locations.

After Amazon-Whole Foods, Microsoft-Kroger: The Grocery Revolution Is Happening

Joseph Zappa

After Amazon-Whole Foods, Microsoft-Kroger: The Grocery Revolution Is Happening

Microsoft and Kroger are teaming up, challenging Amazon’s dominance in grocery innovation and pushing back against its takeover of an increasing number of corporate verticals, including cloud infrastructure in the form of Amazon Web Services. (Street Fight’s Mike Boland has predicted that Amazon will sell its grocery tech just as it’s done with AWS, taking an in-house innovation and transforming it into a cash cow.)

How 5 Brands Leverage Voice Search Technology

Stephanie Miles

How 5 Brands Leverage Voice Search Technology

Twenty percent of mobile searches now are voice-initiated, with voice technology users most likely to ask about business addresses, directions, and hours, followed by whether stores carry specific items. Let’s look at how five of these brands are taking advantage of voice search, and what other industry players could be learning from their approaches.

A Compliance-Privacy Tsunami Will Slam Into the Data Ecosystem in 2019: Big Changes to Watch

Neil Sweeney

A Compliance-Privacy Tsunami Will Slam Into the Data Ecosystem in 2019: Big Changes to Watch

SPONSORED, by Neil Sweeney, CEO of Freckle IoT / Killi: The takeaway for 2019 will be consent management. Why is this going to be the trend? Two reasons — the first is because consent management is nonexistent in today’s technology stacks (and, no, the catch-all ‘do you accept’ button will not be sufficient moving forward for consent management). And, second: a compliance/privacy tsunami will bear down on the entire world (not just advertising) in 2019. Every trend in 2019 will tie back to a company’s ability, or inability, to check the box on consent management.

Will 2019 Be Remembered as the Year of GMB Messaging?

David Mihm and Mike Blumenthal

Will 2019 Be Remembered as the Year of GMB Messaging?

Mihm to Blumenthal: Absent a messaging competitor, even a handful of conversations with real customers make businesses *think* Facebook is where the party is. In reality, as you and plenty of others have found, 90% of actual leads are coming from Google. And a serious chunk of that 90% comes directly from Google My Business. Per my prediction, Google is *just* starting to push the “Message” CTA to consumers. And I think the floodgates are about to open.

Los Angeles Sues Over Weather Channel App’s Data-Collection Practices

Joseph Zappa

Los Angeles Sues Over Weather Channel App’s Data-Collection Practices

The move is representative of changing winds on attitudes toward privacy in the location data ecosystem. Following a series of New York Times Facebook and location data exposés and explainers, and with America’s own GDPR, the California Consumer Privacy Act, slated to go into effect on January 1, 2019, companies are waking up to a new reality in which selling and sharing user data to the tune of billions of dollars in revenue with little oversight is over.

What Does (Local) Innovation Look Like in 2019? An Open Question

Joseph Zappa

What Does (Local) Innovation Look Like in 2019? An Open Question

More specifically, what will innovation look like going forward in local marketing and retail? How will it at once address the unignorable concerns about privacy and transparency that have reached a fever pitch of late and stay true to the best of the Silicon Valley spirit, namely, introduce something both new and necessary? How do local innovators move fast without breaking= things? Is that possible?

We at Street Fight want to hear from you, our readers, about the innovation you’re excited about in local in 2019 and your concerns about business practices in the industry in years to come. Drop me a line with your predictions, concerns, and hopes for Local in 2019 at jzappa@streetfightmag.com.