5 Tools Retailers Can Use to Create Indoor Maps
Mobile navigation apps can easily direct consumers to a business’ front door, but once shoppers step foot inside — where the real action takes place — they’re usually on their own. Now, a handful of indoor mapping vendors are using hyperlocal technology to help retailers, malls and other large venues take the next step in guiding customers through the purchase funnel, with tools for developing interior maps that can be used to direct shoppers toward specific aisles or locations within an establishment…
LBMA Podcast: Placecast’s New Mobile Ad Platform, Bing Partners With Local Corp
On the show: Audi brings public desire and reward to the Mini in London, Estimote powered by iBeacon is just the start of the mote world, Coca-Cola’s Positivity Wall, and PayPal takes their hands-free payments to the masses. Plus Chuck Martin’s Mobile Minute gives us the Cool vs. Creepy scale for location based marketing…
Street Fight Daily: Google Wallet Comes To iOS, Groupon’s Monster Rally
A roundup of today’s big stories in hyperlocal content, commerce, and technology… Google Wallet Finally Comes to the iPhone (With a Big Asterisk) (AllThingsD)… Three Reasons Groupon’s Monster Rally Will Continue (Wall Street Journal)… Yelp CEO Jeremy Stoppelman Ignored Advice From Elon Musk and Peter Thiel And Succeeded Anyway (CNNMoney)…
Community News Revenues: How the Networks Compare to the ‘Indies’
I was surprised — shocked, actually — to discover that the regional community news network Daily Voice has average ad sales of only $38,000 annually on a current basis at each of its 41 sites in suburban Connecticut and New York. Is this the new normal for ad revenue at community news sites? I went to four other community news publishers-owners, all independents, to get their reaction…
Case Study: Lowe’s Builds On Mobile Strategy With In-Store Item Locators
As consumers get savvier in the way they use mobile technology while shopping at brick-and-mortar stores, retailers are beginning to provide their own tools to combat the showrooming effect. For Lowe’s, that means offering mobile tools that shoppers can use to locate items in-store, scan barcodes, read product reviews, check out image galleries, and manage their own loyalty program accounts…
Street Fight Daily: Groupon Bolsters Events, nCrowd’s Acquisition Spree Continues
A roundup of today’s big stories in hyperlocal content, commerce, and technology… Groupon Bolsters its Offerings With SideTour Deal (Wall Street Journal)… Still Clinging To The Daily Deals Dream? One (Very Active) Buyer Temains (PandoDaily)… Why Consumer Reports Says You Can’t Trust Angie’s List (Forbes)…
Calculating the ROI of Local Search Campaigns
How can we calculate just how much return a given business can expect on the investment of time, money, or both into a local search campaign? For many business owners, it’s that type of dollars and cents calculation that will drive them to decide whether or not to move forward with a campaign. Other metrics are important but ultimately secondary to the bottom line…
Marketing to the ‘Happy’ Majority of SMBs
The local search industry needs to offer more responsive solutions for the average small business owner. The industry can’t simply drive more leads — it has to drive more, better-qualified, and better-paying leads at profit margins that incentivize buy-in from a business consumer that demands all or nothing. Only by catering to the “disconnected and contented majority” can the industry push itself to the highest standard of usability and convenience…
Street Fight Daily: Google Wallet Expands, Square IPO ‘Eventual’
A roundup of today’s big stories in hyperlocal content, commerce, and technology… Google Expands Digital Wallet Offering (Wall Street Journal)… Jack Dorsey: Square IPO Will Happen ‘Eventually’ (Mashable)… With Webvan’s Implosion as Cautionary Tale, Instacart Slowly Begins to Expand, Starting With Chicago (AllThingsD))…
8 Strategies for Selling Cloud-Based POS Systems to SMBs
Cloud-based point-of-sale systems are an easy sell for vendors working with small businesses without existing mechanisms in place for handling transactions, but getting an established merchant who has already invested thousands of dollars in a legacy POS system to consider making the switch to mobile is a trickier proposition. So what is the secret to onboarding more merchants, including those who already have hardware POS systems in place? To find out, we spoke with several experts from the mPOS industry…
ShopKeep CEO: I’ll Bet We Have More Brick-and-Mortar Installs Than Square
Square might have the brand name and billionaire founder, but ShopKeep is making moves of its own. And the company’s chief executive, Jason Richelson, says that while Square dominates the dongle-touting mobile food truck crowd, there are as many, or more, small, brick-and-mortar businesses using the Shopkeep’s tablet point-of-sale system than its widely known competitor’s…
7 Local Logistics and Delivery Platforms for Restaurants
Retailers can get away with one-day or two-day delivery timelines, but restaurants are held to a different standard. Meals need to be easy to order, easy to pay for, and they need to be delivered while they’re still hot. A number of local logistics vendors are stepping in with platforms meant to simplify the delivery process for restaurant owners, providing tools to manage and process orders digitally…
Conference Notebook: For SMBs, Content Marketing May Not Be So Easy
Brands are lauded when they post or tweet the right thing at the right time — and many social media evangelists spread the gospel that in an always-on, interactive consumer culture small businesses need to do the same. But that line of thinking neglects the high costs associated with content creation, and ignores the problematic economics of content marketing for small businesses…
LBMA Podcast: Microsoft’s Nokia Buy, Gucci and Google Maps, and Moasis
On the show: Nymi uses your heartbeat as a password; OnOurRadar enables on-the-ground reporting in emerging economies; Toopher uses location as authentication; Microsoft acquires Nokia but not the juicy parts; Plus our Mobile Minute with Chuck Martin on the emerging market for shopper segmentation based on device and special guest Ryan Golden of Moasis…
Street Fight Daily: More Users Share Location, Twitter Files For IPO
A roundup of today’s big stories in hyperlocal content, commerce, and technology… Three quarters of smartphone users share their location, says study (MarketingLand)… Twitter Files for Initial Public Offering (Wall Street Journal)… Senator Asks Cellphone Carriers: What Exactly Do You Share With Government? (New York Times)…
What Scale Means After Patch and Groupon
Macroeconomic developments and internal politics aside, both Tim Armstrong and Andrew Mason succumbed to the flawed assumption, held by many at the time, that local was a land grab. They mistook opportunity with urgency, falsely believing that the local market was some homogenous block, which would open its coffers to the first company that invested enough money, or put enough feet on the street, to make it work…