review | Street Fight

What Google’s New Review Guidelines Mean for SMBs, Agencies, and Vendors

David Mihm and Mike Blumenthal

What Google’s New Review Guidelines Mean for SMBs, Agencies, and Vendors

Given Google’s new anti-review gating guidelines, what’s important for businesses, Mike Blumenthal tells David Mihm in their biweekly column, is to “make giving direct feedback to the business extremely easy. Most unhappy consumers just want to express their dissatisfaction and given a choice will do so directly with the business rather than on a review site.”