Platforms | Street Fight

In 2016, the Local Economy Is No Longer Local

Noah Elkin

In 2016, the Local Economy Is No Longer Local

Yes, we still shop at local stores, but the Walmart in the nearby shopping plaza isn’t the only competitor the local store needs to keep an eye on. Increasingly, it’s a host of online vendors and the growing crop of on-demand startups that have become an indelible feature of the local business landscape — both enablers and usurpers of their merchant partners.

5 Platforms to Send Consumers Visit-Triggered Mobile Surveys

Stephanie Miles

5 Platforms to Send Consumers Visit-Triggered Mobile Surveys

The customer satisfaction surveys that most people are used to seeing on tabletops and cash wraps are undergoing an upgrade as hyperlocal vendors add location-based features to aid in the data collection process. “Intercept-style” surveys can be sent to customers at key moments in the purchasing process, like when they arrive at a store or after they’ve made a purchase…