Commerce | Street Fight - Part 6

6 Real-World CRM Tools for Merchants

Stephanie Miles

6 Real-World CRM Tools for Merchants

Retailers with brick-and-mortar stores are struggling to compete with e-commerce giants like Amazon, but the fight will never be fair as long as online-only outposts have access to superior tools for managing their customer relationships and offering personalized product recommendations. Here are six real-world CRM tools that retailers are using to level the playing field…

Street Fight Daily: LivingSocial CEO to Step Down, Court Rules Against Yelp

The Editors

Street Fight Daily: LivingSocial CEO to Step Down, Court Rules Against Yelp

A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technology.LivingSocial CEO Tim O’Shaughnessy Stepping Down (Washington Post)… Court Rules That Yelp Must Unmask the Identities of Seven Anonymous Reviewers (Atlantic)… What Does the Closure of O2 Wallet Say About the Future of Mobile Payments? (GigaOm)…