As Digital Ascends, Is Legacy Media Becoming a ‘Sinkhole’ for Marketers?

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One of the most insightful studies released this year by Boston Consulting Group found that the 23 million small businesses in the U.S. allocate only 3% of their advertising spend to digital. Larger companies spend more, but digital still comprises only 15% of their marketing budgets. Meanwhile, it’s clear that the effectiveness of digital media has surpassed that of legacy — and it’s no longer even close. So marketers are spending the vast majority of their budgets on media that consumers are no longer engaging with…

How Reviews and Ratings are Driving Local Search

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Despite the tremendous amount of press we have seen on fake reviews, ongoing interest in reviews by consumers and local search providers make it clear that these services aren’t going away. As platforms give reviews more importance and improve their ability to filter out fake ones — and government officials crack down on dishonest practices — consumer trust and use of reviews can only be expected to grow. This trend will continue to increase the impact they have on local businesses…

LBMA Podcast: Sportsbee, Google, Coca-Cola and Patrick Reynolds From Triton Digital

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On the show: Google Outside in London; Google Ingress coming to LAX & JFK; Free subway tickets in Moscow; Coca-Cola inspires you to take the stairs in Brazil; Proximiti uses location based notifications to help OCBC bank branches in Singapore; Free electricity at the Coffee Bean & Tea Leaf. Plus, a new feature called “Our Take” on Snapchat’s decision to walk away from $3B from Facebook..

Wonder Women Show Might at ‘Indie’ Hyperlocal Sites

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Like old media, new media has its glass ceilings. But women are consistently shattering barriers to their advancement in the digital community news space. Of the 12 top revenue-producing community news sites, eight have a female editor-publisher-owner. So what do women bring to the community news space to produce so many winners?

Finding the Balance Between Relevance and Reach in SMB Content

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It’s simple enough to say that creating great content or a great platform should be enough to bring users to your door; but if they have no idea you exist, getting the word out effectively is both a matter of reaching your intended user base and staying within the confines of an algorithmically defined concept of quality content. For small and medium-sized businesses, the challenge is to be present and available to customers and potential customers in multiple online venues in a way that conserves effort while remaining effective…

Is Variable Product Pricing the Next Horizon in Local Advertising?

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Proximity-related factors enable predictive modeling around transaction probability. That can then be plugged into an equation to determine price sensitivity or elasticity on an individual level. What discount will get your attention? From there, it’s a matter of variable pricing to customers that are new, repeat, faraway, nearby on foot versus driving by at 60 mph, and so on. And that’s the key: though we have time-based variable pricing (a la airlines), proximity-based personalized pricing is the next phase.

What Local Publishers Can Learn From Starbucks

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Publishers shouldn’t think about “what thing” they should do to make money, but rather “what experience am I delivering and how can I extend that experience thoughtfully?” If something adds value for readers, adds value for advertisers, and strengthens your other efforts then you should be doing it today…

Is Groupon’s Deal Marketplace Undermining Merchants?

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It has been my understanding that the purpose of daily deals is purely customer acquisition — to bring in new customers, not to target your existing ones. With the new marketplace focus, however, it seems as though this is no longer the case. I recently did a search for some of Groupon’s top NYC marketplace offers and I found that the company seems to be cannibalizing the local businesses’ existing customers by using Google AdWords to bid on nearly every Marketplace deal’s local business name…

Focus Turns to Attribution in Mobile Local Ad Tech

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The promise of mobile local advertising continues to invoke the “closed loop” idea. The device’s portability and location awareness means that it goes to the store with you – enabling all new ad performance tracking opportunities. Nothing terribly new there. But it seems like the tech and media worlds are finally acknowledging that 93% U.S. retail spending happens offline. And an increasing share of that — to the tune of about $1.5 trillion — is influenced online and on mobile. So connecting those dots is the name of the game…

What Legacy Local Media Can Learn From the Red Sox

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In advance of 2013, the Red Sox again fired the team’s manager, changed the executive suite, and reinvented the workforce. The new goal: replace high-cost and complaining “superstars” with a talented new group who bought into the new model. The organization became more horizontal and the salary of the team dropped by 20%. Meanwhile, over the course of the year, productivity increased by 40%…

5 Leading Indicators of the Future of Local Search

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The local search market is changing. On the buy-side, enterprise advertisers are starting to assert their control, demonstrating that they can leverage large footprints to compete in local with clean distributed data, and accurate claimed citations. Consumers, meanwhile, increasingly want to use their mobile devices for more activities than navigational search, expecting to be able to buy and not only find goods and services nearby. The advancements of local search are evolving so rapidly that a race to control consumer behavior may be brewing between the Davids and Goliaths…

How a Hyperlocal Editor-Publisher Team Scored Big in Suburban Nashville

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One of the highest revenue producers on Michele’s List of independent hyperlocal sites is BrentWood Communications, which publishes four-year-old Brentwood Home Page in suburban Nashville, Tenn. Founders Kelly Gilfillan and Susan Leathers launched a second suburban site, Franklin Home Page, a year ago and a third, Nolensville Home Page, this summer. Total revenue for the sites is $251,000-$500,000 annually, a range attained by few hyperlocals, whether independents or part of corporate networks. Here’s how Gilfillan and Leathers did it…

The Government Shutdown and the Local Data Economy

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For the most part, local search appears to demonstrate with flying colors the benefits of getting things done in the private sector. Not only is it a self-sustaining and profitable industry; it exhibits a drive to innovate that brings ever-improving services to our desktops and handheld devices at a dizzying pace. Imagine if local directories and apps were run by the same bureaucracy that manages the Postal Service, the IRS, and the Census Bureau. We’d probably still be using phone books. Yet at a fundamental level, governmental authorities still act as objective reference points when it comes to information of interest to the public…

Should Hyperlocal Publishers Accept Barter Deals?

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Most of the better known hyperlocal sites we contacted told us they didn’t do trade or barter, and they didn’t want to talk about it on the record. In Dallas, hyperlocal pioneer Mike Orren said people don’t talk about it because they don’t want to attract the attention of auditors, or they don’t want competitors to know that they’ll do barter. He agreed, however, that trade is “absolutely viable” for independents…

Gauging Hummingbird’s Impact on Local SEO

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Standardization of data structure on simple things like name-address-phone number (NAP) information, mapping, local business category, organization (micro-formats) are now starting to pick up steam and become increasingly important for local search and discovery. Now with Hummingbird, things are about to get even more interesting…

Survey of ‘Indie’ Hyperlocals Finds Mixed Bag When It Comes to Revenue

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There are hundreds of independent community news sites in the U.S. — thousands if you count blogs — but only 131 of them meet the standards of “Michele’s List.” The list was assembled and is periodically updated by journalist/researcher/consultant Michele McLellan, who was the principal founder of Block by Block, a network that inspired (and goaded) “indie” community editors and publishers to focus, and stay focused, on achieving sustainability in the brave new world of digital journalism. McLellan, who still compiles her “list,” talked with Street Fight recently about what her new survey revealed….

In Search of the Checkout Pixel for Local

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Until recently, the “last mile” offline had been considered the most challenging step to solve for. But today, it’s increasingly where most of the action is happening. Consideration starts online, but picking up the sushi or the TV, or getting the bridal party fitted, occurs offline — and that involves not just more steps, but also more room for attribution. What was opaque previously is now fertile ground. The race is underway to plant flags at every step and, to make things interesting, with each flag planted consumer behavior is changing…

As Digital Media Gets ‘Horizontal,’ It Acts More Like Local Businesses

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Local businesses are the most suited to life in the networked world, because they already deal with people directly, and often on a first-name basis. To the extent that local businesses have learned to do this, they can teach the rest of the business world how to behave in our increasingly collaborative environment…

Why Sacramento Press Hit the Wall – And How It Hopes to Survive

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“Simply put, we can’t depend on either grants or online advertising to support local news,” says Jared Goyette. “Reader revenue and big sponsors or donors should be part of the picture. I hope we can find a hybrid approach at Sac Press that allows us to keep our client base – we have more than 40 clients and a significant revenue stream – while also finding nonprofit relationships to support our community work. There is no one answer. If I find it, I’ll be sure to let everyone know.”

Too Many Local Journalists Are Missing The Big Story: Revenue

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In the new digital era, which requires journalists to widen their lens far beyond the next big story, they are beginning to channel their passion into how to engage users, embrace technology and examine the limitations of their traditional “Fourth Estate” role is in the community. All good. But there’s one area where local journalists have yet to bring the full measure of their passion — revenue.