Why These 6 Retailers Are Expanding Into Service Businesses

Why These 6 Retailers Are Expanding Into Service Businesses

Share this:

If you’re a retailer with a successful omnichannel strategy and a robust e-commerce business, how do you continue to grow in 2023? The latest marketing play has retailers thinking beyond the store shelf and expanding into service-based businesses.

5 Retailers Tapping Voice-Controlled Assistants for Frictionless Shopping

Share this:

According to a survey by Linc and BrandGarage, one-in-five retailers already believes voice will be an important channel within two years, and 44% of retailers that are increasing their use of AI say they’re doing so through conversational commerce interfaces, Here’s how five major retailers are harnessing the technology.

Street Fight Daily: Uber Suffers Major Legal Setback, Best Buy Leads the Anti-Amazon Resistance

Share this:

A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technology… Uber Suffers Major Setback as EU Court Rules It Must Be Regulated Like Taxi Companies… Best Buy versus Amazon: Holiday Edition… Improving Search and Advertising Are the Next Frontiers for Voice-Activated Devices…

Street Fight Daily: Postmates Sheds Employees, What Oath CEO Learned from Leading Patch

Share this:

A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technology… Postmates Laid Off All Its Cities Managers This Week… What Oath CEO Tim Armstrong Learned from Patch’s Struggles… Amazon Pumps Resources into Alexa to Maintain Dominance as Competition Heats Up…

Street Fight Daily: Inside Uber’s Messy CEO Search, Why Brick-and-Mortars Are Closing Down

Share this:

A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technology… Uber’s Search for New CEO Hampered by Deep Split on Board… Amazon Is One Part of a Much Larger Picture of the Retail Apocalypse… Focus on Mobile and Product Drives Q2 Digital Ads…

Street Fight Daily: Amazon Tests On-Demand Grocery, Lyft Launches Luxury Service

Share this:

A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technology… Amazon’s Drive-Up Grocery Stores Are Now Open to the Public in Seattle… Lyft Launches Luxury Service in NY, SF, and LA… Facebook Recruits Its Top Publishers for Exclusive Shows…

5 Ways E-Commerce Retailers Are Creating Local Footprints

Share this:

New technology platforms are making it possible for online retailers of all sizes to expand locally into brick-and-mortar outlets. In other cases, technology is taking a back seat as e-commerce businesses form old-fashioned partnerships with stores on main street.

LBMA Podcast: Miami Heat Taps AisleLabs, UberRush Delivers for Nordstrom

Share this:

On the show: Coors Light brings local music tastes to your ears with help from Shazam; Wells Fargo and BoA welcome ApplePay; PeopleCount launches PlacesCount; Best Buy brings in Slyce; ViaDirect partners with Broadsign; ShopperTrak launches Advanced Analytics offering; and more.

LBMA Podcast: WayRay’s Holographic Navigation System, Samsung Makes Holiday Piano Out of Tablets

Share this:

On the show: WayRay launches the world’s first holographic navigation system; Samsung fashions a holiday piano out of 112 tablets; Membo — the Yik Yak for local discovery; Moz partners with NavAds BV; Netflix socks turn your TV off if you fall asleep. Plus, news from Factual; Mondelez; Facebook and Uber; JCPenney; and Best Buy.

Black Friday Weekend’s Unreported Story: The Rise of ‘Bricks and Clicks’

Share this:

The mostly unreported story of Black Friday weekend is that much of the ecommerce growth came from “bricks-and-clicks” retailers, not pure-play e-tailers. The reason: Physical stores offer a critical customer experience and serve as a “brand anchor,” both of which support ecommerce for traditional retailers. Stores drive online sales because they instill a sense of confidence and trust in the consumer.

LBMA Podcast: Walkbase and Samsung Team up for In-Store Analytics, Localistico Makes Location Easier for SMEs

Share this:

On the show: Walkbase and Samsung team up for in-store analytics; Localistico makes location easier for SMEs; Amazon creates its own Uber for packages with “Flex;” Nescafé and Google partner for 360-degree virtual reality experience; Beacons for Good. Plus, news from Best Buy, Google, Foursquare and OpenTable, and Virgin and Netflix.

Street Fight Daily: Google Will Test Grocery Delivery, How Facebook’s Pages Update Affects SMBs

Share this:

A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technology… Google Becomes a Rival to Amazon to Deliver Your Fresh Fruits and Veggies (Mashable)… Facebook Update Means More Shopping Pages Are on the Way (Recode)… Amazon Launches a Food Delivery Service Via Prime Now, Starting in Seattle (TechCrunch)…

Street Fight Daily: Twitter Adds Offers, Uber Eyes $40B Valuation

Share this:

A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technology…Twitter Introduces Offers: Discounts You Claim in Tweets and Redeem in Stores (Recode)… Uber Said Poised to Raise Funds Showing $40 Billion Value (Bloomberg)… Clinkle Is Bribing College Students With a Vending Machine Full of Cash (ValleyWag)…

Street Fight Daily: Retail Foot Traffic Slows, LivingSocial Reboots

Share this:

A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technology.Stores Confront New World of Reduced Shopper Traffic (Wall Street Journal)… LivingSocial Board to Prioritize Management, Operations Experience in CEO Search (Washington Post)… Hyper-Local Opportunity: 100 Billion Monthly Ad Impressions (Marketing Land)…

Study: More Local Shoppers Using Mobile Devices for Retail Purchases

Share this:

As mobile devices become smarter, consumers are turning to their devices for more than last-minute directions and simple searches. A new study from Local Corporation finds that the the smartphone, once thought of as a place where consumers went for quick bits of information, is moving deeper into the decision cycle, playing a larger role in more in depth research, once associated with with tablet behavior…

Parsing the Value of Social Media Brand Advocates

Share this:

Although building a brand advocate network on social media potentially involves a lot of quid pro quo costs, it also likely creates stronger commercial relationships with the customer base than any campaign involving an attempt to buy loyalty with a discount coupon…

Mobile-Local Shopping Comes Into Focus

Share this:

Customers are getting poached right under retailers’ noses by Amazon and the rest of the showrooming brigade. So what are retailers doing to combat these challenges as we enter the biggest shopping season in the biggest year of local retail transformation since the invention of the department store? The results so far are mixed…

How Digital Merchant Marketplaces Are Enabling Hyperlocal Commerce

Share this:

When we think about online marketplaces, the giants in the field (eBay, Amazon and Craigslist) immediately come to mind. But a new crop of location-based marketplaces is now empowering consumers and small businesses alike to buy and sell products and services from one another in their own backyard…

Local Stores Become Showrooms for Online Buying (Part II)

Share this:

Following up on a recent column about mobile local shopping data (and the dreaded “showrooming” effect), I had the chance to catch up with eBay’s head of local, and Milo founder, Jack Abraham to talk a bit about where the space is headed…