Street Bytes | Street Fight - Part 2

Making Sense of Posts in Google’s SMB Product Portfolio

David Mihm and Mike Blumenthal

Making Sense of Posts in Google’s SMB Product Portfolio

“In local, most businesses do not have a transaction so Google wants to control the action,” Mike Blumenthal tells David Mihm. “If they can sell an ad, great, and if not then they take credit for a click or a call, driving directions or response to a CTA (and gather the data of those activities).”

The Current State of Google Maps — Fake News, Fake Reviews

David Mihm and Mike Blumenthal

The Current State of Google Maps — Fake News, Fake Reviews

“It’s incredible to me that given all of Google’s focus on new local products that they are still getting some of the basics wrong,” Mike Blumenthal tells David Mihm. “People who rely on Google more and more to find local businesses need to know that the fundamental metric of the business quality, reviews, is fair and well policed.”

Constructing the Enterprise Priority List for Local Search

David Mihm and Mike Blumenthal

Constructing the Enterprise Priority List for Local Search

“I think some local managers in corporations are getting pushback as to why their local traffic is falling, and if it is why should they maintain local pages? What is hard to explain is that those pages DO feed Google,” Mike Blumenthal tells David Mihm. “But these locations need to be not just well structured, but easily found and crawled by Google, not hidden behind some opaque code.”

Frustration With Digital Marketing Vendors Boils Over for One SMB

David Mihm and Mike Blumenthal

Frustration With Digital Marketing Vendors Boils Over for One SMB

If it’s possible to distill the 30 million small business owners in the U.S. into a single persona, Marc Reisner strikes our columnists as a great candidate: “Marc has been disillusioned by past performance and that poor performance has understandably tarred the entire industry with the same brush.”

Is There an SMB Analytics Market? And If So, What Should It Measure?

David Mihm and Mike Blumenthal

Is There an SMB Analytics Market? And If So, What Should It Measure?

“I’m not convinced small businesses without a full-time in-house marketer really care about analytics,” David Mihm tells Mike Blumenthal in their bi-weekly chat. “They certainly don’t have the time or expertise to dive in each week and change their marketing or customer service behavior based on what a dashboard is telling them.”

What Is the Essential Digital Marketing Bundle for Local Businesses?

David Mihm and Mike Blumenthal

What Is the Essential Digital Marketing Bundle for Local Businesses?

Where should small businesses be spending their money (or energy) right now to maximize their digital investment? Mike Blumenthal and David Mihm say it all starts with a website and listings management, and includes a variety of services like email newsletters, reviews management, and even Facebook ads.

The Accelerating Consolidation of the Digital Ad Market

David Mihm and Mike Blumenthal

The Accelerating Consolidation of the Digital Ad Market

“The flow of dollars from businesses of all sizes has clearly been away from lower-performance niche platforms into boosted Facebook posts,” writes David Mihm. “We can debate the value of that activity, but relative to the questionable/delayed/opaque performance of so many digital ad products, Facebook seems to have found a sweet spot.”

The Increasing Impact of Reviews and Google+ (?!) on Local SEO

David Mihm and Mike Blumenthal

The Increasing Impact of Reviews and Google+ (?!) on Local SEO

Some new data has given us some “big time insight” into how Google is using authoritative local sites to inform local search rankings, says David Mihm. Mike Blumenthal agrees, saying that the prominence of local review pages and appears to be “transferring prominence directly to the local entity in a way that is totally independent of links.”

Can Google Shift Its Revenue Model From Advertising to Products?

David Mihm and Mike Blumenthal

Can Google Shift Its Revenue Model From Advertising to Products?

“Google rolling out integrated hardware and software is a big change,” Mike Blumenthal says to David Mihm. “They have tried their hand at manufacturing many times and failed, but this feels more strategic. Clearly their AI assistant effort is central and it seems that AI is table stakes for the coming battles.”

Is Apple’s Encroachment on Local Finally Ready for Prime Time?

David Mihm and Mike Blumenthal

Is Apple’s Encroachment on Local Finally Ready for Prime Time?

“I see [Apple’s] messaging platform as the third leg of mobile (joining the web and apps) that we need in place for the transition to non-traditional interfaces like voice,” Mike Blumenthal tells David Mihm. “Apple is building out a stable of ‘body’ computers with the Watch and now the AirPods that can provide an interface to the web.”

As Google Pushes for Users to Stay on Its Platform, What Are the Effects for Local Search

David Mihm and Mike Blumenthal

As Google Pushes for Users to Stay on Its Platform, What Are the Effects for Local Search

“Obviously Google still controls a fair bit of the searcher’s pre-purchase mindshare, and they obviously want to retain that role,” writes Mike Blumenthal. “They are also fighting like crazy to be relevant in a world where 50% (and growing) of users’ total digital media time is spent in Apps.”