Conference Notebook: Mobile Commerce Without the Wallet

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During a conversation at the M1 Summit in New York Tuesday, American Express’s CEO Kenneth Chenault attributed the recent failure of some of the most-hyped mobile payments products to a lack of focus and an inability for these services to equal the established ease of the credit card. But he remained confident that a fundamental transformation in the payments industry was still underway…

Local Mobile Search in U.S. Still Outpacing Other Major Global Markets

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We recently culled data from more than 13 million users of our mobile shopping platform in six countries. Not surprisingly, because of its high saturation of smartphone users, the U.S. market reports the highest percentage (60%) of all our search traffic from mobile devices. We expect that to increase as smartphone sales continue to grow…

Street Fight Daily: Investors Bet on Marketplaces, Direct Response Dominates

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A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technologyLocal Services Marketplace Thumbtack Raises $30 Million (TechCrunch)… Direct-Response Tactics Take Majority of US Marketers’ Budgets (AdAge)… Marketers Get On Board the Offline-to-Online Data Train (AdAge)…

At Westfield Labs, Rethinking Retail One Mall at a Time

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In 2012, the Westfield Group, one of the largest owners of indoor malls in the world, opened Westfield Labs, a division tasked with developing technology to improve the retail experience. Street Fight recently caught up with Nicholas Cabrera, the division’s SVP of product development, to talk about the role of technology in the physical shopping experience…

5 Platforms for Analyzing Customer Sentiment

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To help marketers gain a better understanding of what people are truly saying about their companies, a number of hyperlocal vendors are stepping in with tools that automatically analyze customer sentiment on social media platforms like Facebook and Twitter…

Street Fight Daily: Groupon Goes After Square, Apple’s New Retail Plan

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A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technologyGroupon to Replace Nearly All of Its Merchants’ Cash Registers With iPads (Recode)… Angela Ahrendts’ Plan for the Future of Apple Retail: China Emphasis, Mobile Payments, Revamped Experience (9to5 Mac)… PubMatic Acquires Mobile Ad Server Mocean Mobile (Adage)…

Study: Rampant Data Fraud Poses a Threat to the Mobile Advertising Industry

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According to a new report, roughly two-thirds of the location data which mobile publishers pass on to advertising exchanges, and eventually to marketers, is inaccurate. The report, released by Thinknear, the mobile advertising wing of Telenav, found that of the 67% of mobile advertising impressions, which include a latitude-longitude data, only a third can accurately predict the location of a user down to 100 meters…

5 Ways to Track the Effectiveness of a Hyperlocal Campaign

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Sixty-four percent of businesses surveyed by Oracle in 2013 said that the ability to track marketing ROI has been the most important change in the marketing world, however the majority of local merchants still aren’t sure how to compare various hyperlocal channels and measure the effectiveness of different types of campaigns. Here are five strategies for doing just that…

Street Fight Daily: Airbnb Tests Local Experiences, Patch Turns a Corner

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A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technologyAirbnb Quietly Tests Selling Tours and Other ‘Experiences’ (VentureBeat)… Patch, a Network for Hyperlocal News, Turns a Corner (Boston Globe)… PubMatic, xAd Team To Launch Location-Based Programmatic Marketplace For Mobile (MediaPost)…

For Small Businesses, A Reprieve After Decades of Retreat

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Earlier this week, the National Federation of Independent Business announced that its small business confidence index rose 1.8 points to 95.2 in April, the highest reading since October 2007. With small business week coming to a close, small businesses are certainly better off today than they were a decade ago…

LBMA Podcast: YP’s Mobile Labs and Second Canvas

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This Week in Location Based Marketing is a weekly video podcast from the Location Based Marketing Association. Top stories of the week include Digby and Phunware, Amazon & Twitter, Uber & Google Maps, RoadID, PareUp & excess food, Selfridge’s Fragrance Lab, Rivada’s nascent mesh network, & Nivea’s SUN ads….

Street Fight Daily: Uber Seeks $10B Valuation, NextDoor CEO Charged With Felony

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A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technologyUber Said to Be in Funding Talks for More Than $10B Value (Bloomberg)… Nextdoor CEO Nirav Tolia Faces Hit-and-Run Charges in San Francisco (Mashable)… Foursquare’s Swarm And The Rise Of The Invisible App (TechCrunch)…

How Training Has Helped Some Community Publishers Thrive

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“Getting money from local businesses is a street fight,” says Rusty Coats. “The options and alternatives seem to grow exponentially every day, and many businesses live in a fog of not knowing what to do. … That’s why I applaud these community news entrepreneurs and what they’re trying to accomplish. They are mission-driven and determined to build sustainable businesses by serving their communities.”

Report: Mobile Will Account for Half of Social Advertising Revenue by 2017

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Mobile is poised to account for a majority of spending on social media advertising in the U.S. by 2017, eclipsing spending on desktop a year later, according to report from BIA/Kelsey released this morning. The research firm estimates that spending on social advertising in the U.S. will nearly triple over the next five years, swelling from $5.1 billion last year to $15 billion by 2018. In 2017, the firms expects that marketers will spend $6.7 billion — or half of all social media advertising revenues — on mobile ad formats.

Street Fight Daily: Axciom Adds Offline Data, Facebook’s Foursquare-esque Cards

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A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technologyAcxiom Acquires LiveRamp to Boost Offline-to-Online Data Capability (AdAge)… Facebook is Testing Foursquare-esque Cards to Tell You More About Where You’ve Checked In (Verge)… Square’s Status? It’s Complicated (Fortune)…

Two Years After Pulling Back, Gilt City Moves Ahead

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Following a retrenchment, Gilt City is growing again. Street Fight caught up with Steven Schneider, the president and general manager at the local shopping site, to talk about the evolution of local commerce, the business of curation, and the changing relationship between ecommerce and brick-and-mortar marketplaces for retailers…

Finding the Right Point of Contact At: An Agency

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Breaking into the big-time and selling to a national brand usually involves going through an agency. However, locating the best point of contact at a media planning and buying agency with hundreds—if not thousands—of employees is a process that requires experience, skill, and quite a bit of patience. Here are five strategies for finding the right person to pitch in an agency setting…

Street Fight Daily: Airbnb Eyes Hotel Tonight, Square Rethinks The Reciept

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A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technologyAirbnb Takes on Hotels With Last-Minute Booking (Verge)… Square Turns the Lowly Receipt Into a Giant Opportunity (Wired)… Let’s Face Facts: Mobile Wallets Are Doomed (ReadWrite)…

3 Mobile Marketing Musts for Brick-and-Mortar Retailers

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Over the past few years we’ve seen the mobile marketing industry mature, with new standards and best practices emerging to help marketers reach mobile consumers as they move throughout their day. Here are three mobile marketing strategies which have become table stakes for physical retailers…

5 Platforms That Gather In-Store Analytics from Surveillance Footage

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Nearly 64% of retailers have installed some form of IP-connected video surveillance system to protect against theft. Now, a relatively new category of hyperlocal vendors are providing businesses with new ways to capitalize on the technology they already have installed. Here are five tools that retailers large and small can use to make more strategic operational decisions based on the data they gather from video surveillance cameras…